Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 5

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

Enhancing the efficacy of instructing and adjusting information: An exploration of interactivity and vividness

Zhou, Ziyuan, Zhang, Xueying, Ki, Eyun‐Jung·2023·Journal of Contingencies and Crisis Management
DOI 10.1111/1468-5973.12482
Open this paper in CoChat — free account

Abstract

Instructing and adjusting information is required to protect stakeholders during a crisis. However, it is unwise to assume that people, especially young adults, automatically follow the information once it is provided. Using a 2 (interactivity: low [email] vs. high [mobile app]) × 2 (vividness: low [text‐only] vs. high [infographic]) between‐subject lab experiment, this study found that infographics were effective in improving self‐efficacy, proxy efficacy, and trust in the organization. In addition, an interaction was observed between interactivity and vividness on participants' intention to follow instructing and adjusting information. The findings of this study provide evidence of the advantage of using infographics during a crisis.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1111/1468-5973.12482

Cites

7 of 7 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 7 references

Research works printed but not linked: 90

  1. American Red Cross. (2019 April).Red Cross app helps prepare you in an emergency.https://www.redcross.org/local/tennessee/about-us/news-and-events/press-releases/app-helps-prepare-you-in-an-emergency-.html
  2. 10.1016/j.ergon.2008.02.020 · doi:10.1016/j.ergon.2008.02.020
  3. 10.1080/00909882.2012.654498 · DOI · Paper page
  4. 10.1080/1062726X.2016.1165681 · DOI
  5. 10.1037/0033-295X.84.2.191 · DOI · Paper page
  6. Bandura A., 1994, Encyclopedia of human behavior, 71
  7. 10.1111/1468-5973.12172 · DOI
  8. 10.1007/978-3-8349-6854-8_19 · DOI
  9. 10.1037/0090-5550.49.1.71 · DOI
  10. Chandler R., 2009, The role of videoconferencing in crisis and emergency management, Journal of Business Continuity & Emergency Planning, 3, 161, 10.69554/YQHG2151 · doi:10.69554/yqhg2151
  11. 10.1093/ct/qtz002 · DOI
  12. 10.1111/1468-5973.12377 · DOI
  13. 10.1002/9781118255971 · DOI · Paper page
  14. 10.1057/palgrave.crr.1550049 · DOI · Paper page
  15. 10.1016/j.bushor.2014.10.003 · DOI · Paper page
  16. 10.1002/9781444314885.ch8 · DOI
  17. Coombs W. T., 2009, Handbook of crisis communication, 99
  18. 10.1111/j.1559-1816.2007.00268.x · DOI · Paper page
  19. 10.1057/rm.2013.7 · DOI
  20. 10.1362/146934714X14024778816913 · doi:10.1362/146934714x14024778816913
  21. Gallicano T., 2014, The infographics assignment: A qualitative study of students' and professionals' perspectives, Public Relations Journal, 8, 1
  22. 10.1080/10447310902963936 · DOI
  23. 10.1080/15551399609363328 · doi:10.1080/15551399609363328
  24. Hon L. C., 1999, Guidelines for measuring relationships in public relations
  25. 10.1111/j.1745-6606.2004.tb00873.x · DOI
  26. 10.1145/279044.279051 · DOI
  27. 10.4018/IJISCRAM.2015040102 · DOI
  28. 10.1016/j.chb.2010.03.008 · DOI · Paper page
  29. 10.1177/107769900708400302 · DOI
  30. 10.1080/15252019.2013.782780 · DOI · Paper page
  31. 10.1080/1553118X.2011.566903 · DOI
  32. 10.1080/1062726X.2013.795867 · DOI
  33. Kimball M. A., 2008, Document design: A guide for technical communicators
  34. Kostelnick C., 2010, Designing visual language: Strategies for professional communicators
  35. Krishanan D., 2016, Consumers' perceived interactivity & intention to use mobile banking in structural equation modeling, International Review of Management and Marketing, 6, 883
  36. Krum R., 2013, Cool infographics: Effective communication with data visualization and design
  37. 10.1080/13669877.2014.988284 · DOI
  38. 10.1016/B978-0-12-816958-2.00017-4 · DOI
  39. 10.1300/J046v17n02_03 · DOI
  40. 10.1177/1075547014555997 · DOI
  41. 10.1177/1461444814567982 · DOI
  42. 10.1177/1077699020923607 · DOI
  43. 10.1080/08870446.2021.1912342 · DOI
  44. Lee T., 2005, The impact of perceptions of interactivity on customer trust and transaction intentions in mobile commerce, Journal of Electronic Commerce Research, 6, 165
  45. 10.1016/j.pubrev.2019.101879 · DOI
  46. 10.1016/j.pubrev.2011.08.004 · DOI · Paper page
  47. 10.1016/j.pubrev.2014.04.004 · DOI
  48. 10.1017/S0021849903030204 · doi:10.1017/s0021849903030204
  49. 10.1016/j.chb.2018.02.041 · DOI
  50. 10.1016/j.pec.2020.11.034 · DOI
  51. 10.1080/00913367.2002.10673674 · DOI · Paper page
  52. 10.1177/073953291003100105 · doi:10.1177/073953291003100105
  53. 10.1080/10410236.2021.1937831 · DOI
  54. 10.1108/JCM-02-2020-3661 · DOI
  55. 10.1177/0973258620981170 · DOI
  56. 10.1016/j.pubrev.2020.101952 · DOI
  57. 10.1016/j.pubrev.2022.102256 · DOI · Paper page
  58. 10.1108/JCM-02-2020-3661 · DOI
  59. 10.1111/1468-5973.12137 · DOI
  60. Pavio A., 1971, Imagery and verbal processes
  61. Petty R. E., 1986, Advances in experimental social psychology, 123
  62. Pfau M., 2006, Public relations theory II, 101
  63. Rendgen S., 2012, Information graphics
  64. 10.1016/j.socscimed.2018.09.037 · DOI
  65. 10.1111/j.1468-2885.2003.tb00288.x · doi:10.1111/j.1468-2885.2003.tb00288.x · Paper page
  66. Roy‐Chowdhury V., 2020, Young men are hardest to engage on coronavirus guidance: Analysis of 11 trials with 20,000 UK adults
  67. 10.1016/j.pubrev.2010.12.001 · DOI · Paper page
  68. 10.1111/1468-5973.12066 · DOI
  69. 10.1080/10510974.2017.1375535 · doi:10.1080/10510974.2017.1375535
  70. 10.5055/jem.2019.0399 · doi:10.5055/jem.2019.0399
  71. 10.1007/BF02768608 · DOI
  72. 10.1111/j.1460-2466.1992.tb00812.x · DOI · Paper page
  73. Stewart S. M.(2014).Visualization viewer and emotion: An empirical study of cognition and affective responses to infographics used for crisis communication[Doctoral dissertation].Virginia Commonwealth University.
  74. 10.1177/0893318994007003004 · DOI · Paper page
  75. 10.1177/0093650214534962 · DOI · Paper page
  76. Sundar S. S., 2008, Digital, media, youth, and credibility, 72
  77. 10.1016/j.ijdrr.2017.06.009 · DOI
  78. 10.1080/15252019.2006.10722117 · DOI · Paper page
  79. Tufte E., 2001, The visual display quantitative information
  80. 10.1177/14707853211027483 · DOI
  81. 10.1016/j.pubrev.2012.09.010 · DOI · Paper page
  82. 10.1016/j.paid.2021.110696 · DOI
  83. 10.1080/108107396127988 · DOI · Paper page
  84. 10.1177/109019810002700506 · DOI · Paper page
  85. 10.1080/10627260701290612 · DOI
  86. 10.1080/1062726X.2015.1007998 · DOI · Paper page
  87. 10.5812/ijcm.100393 · DOI
  88. 10.1016/j.pubrev.2020.101979 · DOI
  89. 10.4324/9781315471136-6 · doi:10.4324/9781315471136-6
  90. 10.1016/j.pubrev.2023.102296 · DOI

Cited by

Metadata

Authors
Zhou, Z., Zhang, X., & Ki, E.
Affiliations
  • Department of Information Design and Corporate Communication Bentley University Waltham Massachusetts USA
  • Department of Journalism and Mass Communication North Carolina A&T State University Greensboro North Carolina USA
  • Department of Advertising and Public Relations The University of Alabama Tuscaloosa Alabama USA
ORCID
Zhou, Ziyuan
Venue
Journal of Contingencies and Crisis Management
Publisher
Wiley
Published
2023-06-27
Volume
31
Issue
4
Pages
809-825
ISSN
  • 0966-0879
  • 1468-5973
DOI
10.1111/1468-5973.12482
Cited by
5
References
7
Language
en
Licence
onlinelibrary.wiley.com/termsAndConditions#vor (vor)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.