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Collaboration Structure, Communication Media, and Problems in Scientific Work Teams
Open accessAbstract
This article reviews the structural characteristics of work organizations that are likely to increase collaboration problems and tests the relationships between collaboration structure and problems using data from a survey of scientists in four fields (experimental biology, mathematics, physics, and sociology). Two groups of problems are identified: problems of coordination and misunderstandings and problems of cultural differences and information security. Greater coordination problems are associated with size, distance, interdependence, and scientific competition. Problems of culture and security are associated with size, distance, scientific competition, and commercialization. Email use is associated with reporting fewer coordination problems, but not fewer problems of culture and security, while neither phone use nor face-to-face meetings significantly reduces problems. We conclude with a discussion of the implications of these findings for designers of collaboration technologies and researchers involved in scientific collaborations.
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“For example, asynchronous technology (e.g., text-based tools) provide provide the ability to take one's time when asking a question or crafting a response [144,261], which leads to efficient, focused conversations [77,144] that can be quicker than other forms of communication.”
From Challenges and barriers in virtual teams: a literature review (2020) · cites this paper as [261]
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“Several researchers have concluded that geographically distributed teams experience higher levels of conflict [8,46,103,108,188,261].”
From Challenges and barriers in virtual teams: a literature review (2020) · cites this paper as [261]
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“Other studies showed that virtual teams face challenges that could be mitigated with explicit management [83,188,243,261].”
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Metadata
- Authors
- Walsh, J. P., & Maloney, N. G.
- Affiliations
- Georgia Institute of Technology (US)
- University of Illinois Chicago (US)
- ORCID
- Walsh, John P.
- Venue
- Journal of Computer-Mediated Communication
- Publisher
- Oxford University Press (OUP)
- Published
- 2007-01-01
- Volume
- 12
- Issue
- 2
- Pages
- 712-732
- ISSN
- 1083-6101 (ISSN-L)
- OpenAlex
- W2032906242
- Semantic Scholar
- 839b6935720dc9a386d975e45331804f96a1cb77
- Cited by
- 114
- References
- 69
- Citations by year
- 2026: 2 · 2025: 7 · 2024: 7 · 2023: 7 · 2022: 6 · 2021: 7 · 2020: 7 · 2019: 4 · 2018: 5 · 2017: 10 · 2016: 5 · 2015: 6 · 2014: 1 · 2013: 6 · 2012: 7
- FWCI
- 8.70
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Computer-Mediated Communication (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Arts and Humanities › History and Philosophy of Science › Interdisciplinary Research and Collaboration
- Social Sciences › Decision Sciences › Information Systems and Management › Knowledge Management and Sharing
- Keywords
- research collaboration, coordination problems, cultural differences, information security, team size, geographic distance, interdependence, scientific competition, commercialization, email use, telephone use, face-to-face meetings, communication media, collaboration technologies
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