The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Problem Solving and Communicative Action: A Situational Theory of Problem Solving
Abstract
This article introduces the situational theory of problem solving (theory of problem solving) as an extended and generalized version of the situational theory of publics (theory of publics). The theory of problem solving introduces a new concept, communicative action in problem solving, as its dependent variable. To explain communicative action, the theory of problem solving refines the independent variables of the theory of publics: problem recognition, constraint recognition, involvement recognition, and referent criterion. Finally, it introduces a new variable: situational motivation in problem solving. The new motivational variable mediates the effects of antecedent perceptual variables on communicative behavior. We report the supporting evidence for theoretical propositions of the new theory based on structural equation modeling (SEM) testing using survey data.
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Cites
Hu, L., & Bentler, P. M. (1999) · Structural Equation Modeling A Multidisciplinary Journal · doi:10.1080/10705519909540118 · Cited by 108,788
Self-efficacy: Toward a unifying theory of behavioral change
Bandura, A. (1977) · Psychological Review · doi:10.1037/0033-295x.84.2.191 · Cited by 43,925
The Elaboration Likelihood Model of Persuasion
Petty, R. E., & Cacioppo, J. T. (1986) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60214-2 · Cited by 8,822
Cited by
Ouyang, F., Zheng, L., & Jiao, P. (2022) · Education and Information Technologies · doi:10.1007/s10639-022-10925-9 · Cited by 831
Kim, H. K., Ahn, J., Atkinson, L., & Kahlor, L. A. (2020) · Science Communication · doi:10.1177/1075547020959670 · Cited by 313
Vrdelja, M., Vrbovšek, S., Klopčič, V., Dadaczynski, K., & Okan, O. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18168507 · Cited by 90
Internal communication for employee enablement: Strategies in American and Italian companies
Mazzei, A. (2014) · Corporate Communications: An International Journal · doi:10.1108/ccij-08-2012-0060 · Cited by 78
Social media dialogues in a crisis: A mixed-methods approach to identifying publics on social media
Smith, B. G., Smith, S. B., & Knighton, D. (2018) · Public Relations Review · doi:10.1016/j.pubrev.2018.07.005 · Cited by 78
Metadata
- Authors
- Kim, J.-N., & Grunig, J. E.
- Venue
- Journal of Communication
- Publisher
- Oxford University Press (OUP)
- Published
- 2011-02
- Volume
- 61
- Issue
- 1
- Pages
- 120-149
- ISSN
- 0021-9916 (ISSN-L)
- OpenAlex
- W1994089518
- Cited by
- 587
- References
- 3
- FWCI
- 60.49
- Type
- journal article
- Language
- en
- Open access
- closed
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