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Cited by 276

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Voices, Boxes, and Sources of Messages.: Computers and Social Actors

NASS, CLIFFORD, STEUER, JONATHAN·1993·Human Communication Research

Abstract

Can adults be induced to use social rules distinguishing “self” and “other” to respond to the behaviors of technologies? In a 2×2×2 between-subjects laboratory experiment involving the use of multiple computers with voice output, 88 computer-literate college students used a computer for tutoring and a different computer for testing. The performance of the tutoring session was either praised or criticized (Manipulation 1) in the same voice as the tutoring session or a distinct voice (Manipulation 2) via the computer (box) that performed the tutoring or a distinct computer (box; Manipulation 3). Respondents were shown to use voices but not boxes to distinguish “self” from “other” behavior in applying the social rules “Performance evaluations from others are more accurate than are performance evaluations of self,”“Praise from others is friendlier than praise from self,” and “Criticism from self is friendlier than is criticism from others,” to evaluate the tutoring and evaluation session.

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Metadata

Authors
NASS, C., & STEUER, J.
Venue
Human Communication Research
Published
1993-06
Volume
19
Issue
4
Pages
504-527
ISSN
  • 0360-3989 (ISSN-L)
  • 1468-2958
OpenAlex
W2140778623
Cited by
276
References
5
FWCI
6.48
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Voices, Boxes, and Sources of Messages.: Computers and Social Actors. https://app.cochat.ai/papers/10.1111/j.1468-2958.1993.tb00311.x
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NASS, C., & STEUER, J. (1993). Voices, Boxes, and Sources of Messages.: Computers and Social Actors. Human Communication Research. https://doi.org/10.1111/j.1468-2958.1993.tb00311.x

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