The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.
Content Analysis in Mass Communication: Assessment and Reporting of Intercoder Reliability
Abstract
As a method specifically intended for the study of messages, content analysis is fundamental to mass communication research. Intercoder reliability, more specifically termed intercoder agreement, is a measure of the extent to which independent judges make the same coding decisions in evaluating the characteristics of messages, and is at the heart of this method. Yet there are few standard and accessible guidelines available regarding the appropriate procedures to use to assess and report intercoder reliability, or software tools to calculate it. As a result, it seems likely that there is little consistency in how this critical element of content analysis is assessed and reported in published mass communication studies. Following a review of relevant concepts, indices, and tools, a content analysis of 200 studies utilizing content analysis published in the communication literature between 1994 and 1998 is used to characterize practices in the field. The results demonstrate that mass communication researchers often fail to assess (or at least report) intercoder reliability and often rely on percent agreement, an overly liberal index. Based on the review and these results, concrete guidelines are offered regarding procedures for assessment and reporting of this important aspect of content analysis.
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“In line with recommended approaches [89], we calculated Cohen's kappa for the level codes and form codes.”
From Virtual Museums as Meaning-Modeling Systems in Digital Heritage (2025) · cites this paper as [89]
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“After clarifying the criteria, the evaluators similarly classified 90.3% of the studies, a satisfactory percentage (Lombard et al., 2002).”
From Online and Mobile Interventions for Problem Gambling, Alcohol, and Drugs: A Systematic Review (2017) · cites this paper as Lombard et al., 2002
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Metadata
- Authors
- Lombard, M., Snyder-Duch, J., & Bracken, C. C.
- Affiliations
- Temple University (US)
- Cleveland State University (US)
- Venue
- Human Communication Research
- Publisher
- Oxford University Press (OUP)
- Published
- 2002-10
- Volume
- 28
- Issue
- 4
- Pages
- 587-604
- ISSN
- 0360-3989 (ISSN-L)
- 1468-2958
- OpenAlex
- W2160375265
- Cited by
- 3,068
- References
- 42
- Citations by year
- 2026: 234 · 2025: 173 · 2024: 136 · 2023: 143 · 2022: 212 · 2021: 238 · 2020: 206 · 2019: 206 · 2018: 174 · 2017: 168 · 2016: 174 · 2015: 153 · 2014: 168 · 2013: 158 · 2012: 117
- FWCI
- 19.75
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Communication Research (publishedVersion)
- EngagedScholarship @ Cleveland State University (Cleveland State University) (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › Reliability and Agreement in Measurement
- Social Sciences › Communication › News Media Framing and Political Communication
- Social Sciences › General Social Sciences › Computational and Text Analysis Methods
- Keywords
- intercoder reliability, inter-coder agreement, content analysis, mass communication research, reporting practices, percent agreement, reliability index, coding procedures, research guidelines
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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