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Development of the Patient Activation Measure (PAM): Conceptualizing and Measuring Activation in Patients and Consumers
Open accessAbstract
Background. Controlling costs and achieving health care quality improvements require the participation of activated and informed consumers and patients. Objectives. We describe a process for conceptualizing and operationalizing what it means to be “activated” and delineate the process we used to develop a measure for assessing “activation,” and the psychometric properties of that measure. Methods. We used the convergence of the findings from a national expert consensus panel and patient focus groups to define the concept and identify the domains of activation. These domains were operationalized by constructing a large item pool. Items were pilot‐tested and initial psychometric analysis performed using Rasch methodology. The third stage refined and extended the measure. The fourth stage used a national probability sample to assess the measure's psychometric performance overall and within different subpopulations. Study Sample. Convenience samples of patients with and without chronic illness, and a national probability sample ( N =1,515) are included at different stages in the research. Conclusions. The Patient Activation Measure is a valid, highly reliable, unidimensional, probabilistic Guttman‐like scale that reflects a developmental model of activation. Activation appears to involve four stages: (1) believing the patient role is important, (2) having the confidence and knowledge necessary to take action, (3) actually taking action to maintain and improve one's health, and (4) staying the course even under stress. The measure has good psychometric properties indicating that it can be used at the individual patient level to tailor intervention and assess changes.
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“Participants also completed the 10-question Patient Activation Measure (PAM), a validated measure of patient activation that includes person’s beliefs, motivation, and actions for self-care at these visits [9,23,24].”
From Effectiveness of Digital Medicines to Improve Clinical Outcomes in Patients with Uncontrolled Hypertension and Type 2 Diabetes: Prospective, Open-Label, Cluster-Randomized Pilot Clinical Trial (2017) · cites this paper as [23]
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“This 13-item measure segments patients into one of 4 activation levels and is not condition-specific; it quantifies a person’s ability to manage and advocate for his or her own health and requisite care based on his or her related knowledge, skills, and confidence.(20) Significant evidence exists linking higher PAM sc…”
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Efficacy of Mobile Health for Self-management of Cardiometabolic Risk Factors
Delva, S., Mendez, K. J. W., Cajita, M., Koirala, B., Shan, R., Wongvibulsin, S., Vilariño, V., Gilmore, D. R., & Han, H. (2020) · The Journal of Cardiovascular Nursing · doi:10.1097/jcn.0000000000000659 · Cited by 38
Families’ Experiences With Family Navigation Services in the Autism Treatment Network
Crossman, M. K., Lindly, O. J., Chan, J. G. M., Eaves, M., Kuhlthau, K. A., Parker, R. A., Coury, D. L., Zand, D. H., Nowinski, L. A., Smith, K. A., et al. (2020) · PEDIATRICS · doi:10.1542/peds.2019-1895i · Cited by 34
Adherence to Dysphagia Treatment Recommendations: A Conceptual Model
Krekeler, B. N., Vitale, K., Yee, J. P., Powell, W. R., & Rogus‐Pulia, N. M. (2020) · Journal of Speech Language and Hearing Research · doi:10.1044/2020_jslhr-19-00270 · Cited by 38
“Activation has been measured through administration of the Patient Activation Measure, a valid and reliable measure with good psychometric properties (Hibbard et al., 2004).”
MethodShnaigat, M., Downie, S. R., & Hosseinzadeh, H. (2022) · Australian Journal of Rural Health · doi:10.1111/ajr.12828 · Cited by 35
Patient Activation Status as a Predictor of Patient Experience Among Medicare Beneficiaries
Heller, A., Elliott, M. N., Haviland, A. M., Klein, D. J., & Kanouse, D. E. (2009) · Medical Care · doi:10.1097/mlr.0b013e318197b661 · Cited by 33
Jiang, S., & Hong, Y. (2017) · Psycho-Oncology · doi:10.1002/pon.4598 · Cited by 33
“Patient activation was measured by 6 items, drawn from Hibbard and colleagues' Patient Activation Measure.16 Respondents were asked how often they (1) asked doctors to explain a test, treatment, or procedure in detail; (2) read information about a new prescription, such as side effects and precautions; (3) did researc…”
BackgroundMethodInfluentialAcquati, C., Hibbard, J. H., Miller‐Sonet, E., Zhang, A., & Ionescu, E. (2021) · Journal of Cancer Survivorship · doi:10.1007/s11764-021-01085-9 · Cited by 32
Self-citationBlood, A. J., Chang, L., Hassan, S., Chasse, J., Stern, G. M., Gabovitch, D., Zelle, D., Colling, C., Aronson, S., Figueroa, C., et al. (2024) · Circulation · doi:10.1161/circulationaha.124.069494 · Cited by 32
Results of the Promoting Effective Advance Care Planning for Elders (PEACE) Randomized Pilot Study
Radwany, S. M., Hazelett, S. E., Allen, K. R., Kropp, D. J., Ertle, D., Albanese, T. H., Fosnight, S., & Moore, P. S. (2013) · Population Health Management · doi:10.1089/pop.2013.0017 · Cited by 32
Mayer, D. K., Ratichek, S. J., Berhe, H., Stewart, S. K., Mctavish, F. M., Gustafson, D. H., & Parsons, S. K. (2009) · Journal of Cancer Survivorship · doi:10.1007/s11764-009-0108-z · Cited by 32
“This activation is akin to the patient activation in chronic illness management where the individual learns enough and develops the confidence to act on his/her own behalf [3, 4].”
BackgroundAung, E., Donald, M., Williams, G. M., Coll, J. R., & Doi, S. A. R. (2015) · International Journal for Quality in Health Care · doi:10.1093/intqhc/mzv001 · Cited by 32
“Patient activation was assessed using the 13-item Patient Activation Measure (PAM), with each item scored using a four-point scale, ranging from 1 (strongly disagree) to 4 (strongly agree) and yielding a total raw score between 13 and 52 [13, 31].”
BackgroundMethodPregnancy as a “golden opportunity” for patient activation and engagement
Yee, L. M., Simon, M. A., Grobman, W. A., & Rajan, P. V. (2020) · American Journal of Obstetrics and Gynecology · doi:10.1016/j.ajog.2020.09.024 · Cited by 32
Low patient activation levels in frail older adults: a cross-sectional study
Overbeek, A., Rietjens, J. A. C., Jabbarian, L. J., Severijnen, J., Swart, S. J., van der Heide, A., & Korfage, I. J. (2018) · BMC Geriatrics · doi:10.1186/s12877-017-0696-9 · Cited by 32
“Patient activation refers to the motivation, knowledge, skills and confidence that equip adults to be actively engaged in their health and healthcare [9].”
BackgroundMethodInfluentialImplementation of a Stress Intervention with Latino Immigrants in a Non-traditional Migration City
Jacquez, F., Vaughn, L. M., & Suarez-Cano, G. (2018) · Journal of Immigrant and Minority Health · doi:10.1007/s10903-018-0732-7 · Cited by 35
Illness Representation and Self-Care Ability in Older Adults with Chronic Disease
Rivera, E., Corte, C. M., Steffen, A. D., DeVon, H. A., Collins, E. G., & McCabe, P. J. (2018) · Geriatrics · doi:10.3390/geriatrics3030045 · Cited by 32
“To test construct validity, the instrument authors found self-care activation to be positively correlated with the SF-8 Health Survey, as well as performance of health behaviors such as healthy diet, regular exercise, and disease-specific treatment adherence [30].”
BackgroundMethodStabile, C., Temple, L. K. F., Ancker, J. S., Basch, E., Carter, J., Miranda, M., Stein, D. J., Stetson, P. D., Vickers, A. J., Simon, B. A., et al. (2019) · BMJ Open · doi:10.1136/bmjopen-2019-030863 · Cited by 32
“Patient engagement, patient anxiety and caregiver burden Patient engagement is evaluated preoperatively, as well as at 14 days (window of 11–21 days) and 60 days (window of 46–74 days) postoperatively using the Patient Activation Measure (PAM), a validated PRO measure developed to assess the engagement of patients in…”
MethodMunce, S., Guetterman, T. C., & Jaglal, S. B. (2020) · Journal of Mixed Methods Research · doi:10.1177/1558689820901936 · Cited by 32
“…evolve over time and a different selfmanagement program is likely needed for older individuals with chronic SCI. Readiness/timing is considered a particularly important implementation consideration given its importance in self-management, in general (Hibbard et al., 2004; Hibbard et al., 2005).”
BackgroundMELMED, G. Y., Oliver, B. J., Hou, J. K., Lum, D. F., Singh, S., Crate, D. J., Almario, C. V., Bray, H., Bresee, C. J., Gerich, M. E., et al. (2021) · The American Journal of Gastroenterology · doi:10.14309/ajg.0000000000001547 · Cited by 32
“Patients were also asked to rate health confidence on a 0–10 Likert scale, which has been associated with ED visits, hospitalizations, and resource utilization across multiple non-IBD disease states (16,17).”
BackgroundPatient Activation and Disability in Upper Extremity Illness
Gruber, J. S., Hageman, M., Neuhaus, V., Mudgal, C. S., Jupiter, J. B., & Ring, D. (2014) · The Journal Of Hand Surgery · doi:10.1016/j.jhsa.2014.03.042 · Cited by 32
Joplin, S., van der Zwan, R., Bagga, H., Joshua, F., & Wong, P. K. K. (2014) · International Journal of Rheumatic Diseases · doi:10.1111/1756-185x.12402 · Cited by 32
Muralidharan, A., Brown, C. H., Peer, J. E., Klingaman, E. A., Hack, S. M., Li, L., Walsh, M. B., & Goldberg, R. W. (2018) · Psychiatric Services · doi:10.1176/appi.ps.201800162 · Cited by 32
High Patient Activation Is Associated With Remission in Patients With Inflammatory Bowel Disease
Barnes, E. L., Long, M. D., Kappelman, M. D., Martin, C. F., & Sandler, R. S. (2018) · Inflammatory Bowel Diseases · doi:10.1093/ibd/izy378 · Cited by 32
van der Veer, S. N., Aresi, G., & Gair, R. (2017) · Clinical Kidney Journal · doi:10.1093/ckj/sfx106 · Cited by 32
“Collection of patient-reported symptom data For data collection, all units used the Patient Outcome Scalesymptom module for renal disease [27], which was combined with the EuroQol-5 dimensions-5 levels (EQ-5D-5L) [28] and the Patient Activation Measure [29] into one survey.”
MethodKiely, B. T., Connolly, D., Clyne, B., Boland, F., O’Donnell, P., Shea, E., & Smith, S. M. (2021) · Journal of Multimorbidity and Comorbidity · doi:10.1177/26335565211017781 · Cited by 31
Vitger, T., Hjorthøj, C. R., Austin, S. F., Petersen, L., Tønder, E. S., Nordentoft, M., & Korsbek, L. (2022) · Journal of Medical Internet Research · doi:10.2196/40292 · Cited by 31
“…on patient activation with the conceptualization that active patients consider their own role in the treatment to be important, are engaged in managing their own health and care, feel confident when collaborating with their provider, and have the knowledge and skills to manage their condition [9].”
Samra, H. A., McGrath, J. M., Fischer, S., Schumacher, B., Dutcher, J., & Hansen, J. (2015) · Journal of Obstetric, Gynecologic & Neonatal Nursing · doi:10.1111/1552-6909.12535 · Cited by 31
Measuring caregiver activation for health care: Validation of PBH-LCI:D
Sadak, T. I., Korpak, A. M., & Soo Borson, B. (2015) · Geriatric Nursing · doi:10.1016/j.gerinurse.2015.03.003 · Cited by 31
Skolasky, R. L., Riley, L. H., Maggard, A. M., Bedi, S., & Wegener, S. T. (2013) · Contemporary Clinical Trials · doi:10.1016/j.cct.2013.06.018 · Cited by 31
“A previous report of the use of this questionnaire has revealed an average of 55 points (range of 40 to 80) [5].”
BackgroundInfluentialPerceived control in health care: A conceptual model based on experiences of frail older adults
Claassens, L., Widdershoven, G. A. M., van Rhijn, S. C., van Nes, F., Groenou, M. I. B. V., Deeg, D. J. H., & Huisman, M. A. (2014) · Journal of Aging Studies · doi:10.1016/j.jaging.2014.09.008 · Cited by 32
“selfmanagement of symptoms (Hibbard et al., 2004), the attitudes of and relationship with health care professionals (Bastiaens et al.”
BackgroundInfluentialMoving Beyond the Walls of the Clinic
Fraiche, A. M., Eapen, Z. J., & McClellan, M. (2017) · JACC Heart Failure · doi:10.1016/j.jchf.2016.11.013 · Cited by 33
Metadata
- Authors
- Hibbard, J. H., Stockard, J., Mahoney, E. R., & Tusler, M.
- Affiliations
- University of Oregon (US)
- Corresponding author
- Hibbard, Judith H.
- Venue
- Health Services Research
- Publisher
- Wiley
- Published
- 2004-06-28
- Volume
- 39
- Issue
- 4p1
- Pages
- 1005-1026
- ISSN
- 0017-9124 (ISSN-L)
- 1475-6773
- PMC
- PMC1361049
- OpenAlex
- W1926404136
- Cited by
- 2,748
- References
- 36
- Citations by year
- 2026: 136 · 2025: 217 · 2024: 227 · 2023: 203 · 2022: 233 · 2021: 235 · 2020: 184 · 2019: 182 · 2018: 186 · 2017: 172 · 2016: 172 · 2015: 147 · 2014: 114 · 2013: 88 · 2012: 65
- FWCI
- 18.98
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Health Services Research (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Scholars' Bank (University of Oregon) (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
- Health Sciences › Nursing › Research and Theory › Health Education and Validation
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Keywords
- Patient Activation Measure, patient activation, psychometric validation, Rasch analysis, scale development, chronic disease, health behavior change, healthcare quality improvement
- MeSH terms
- Adult, Aged, Aged, 80 and over, Chronic Disease, Female, Humans, Health Knowledge, Attitudes, Practice, Male, Middle Aged, Outcome and Process Assessment, Health Care, Patient Education as Topic, Patient Participation, Pilot Projects, Primary Prevention, Psychometrics, Surveys and Questionnaires, Time Factors, United States, Reproducibility of Results
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