The DOI matches its Crossref record; 37 of the 37 references it cites were found in a registry or an index.
Do Professional Interpreters Improve Clinical Care for Patients with Limited English Proficiency? A Systematic Review of the Literature
Open accessAbstract
Objective. To determine if professional medical interpreters have a positive impact on clinical care for limited English proficiency (LEP) patients. Data Sources. A systematic literature search, limited to the English language, in PubMed and PsycINFO for publications between 1966 and September 2005, and a search of the Cochrane Library. Study Design. Any peer‐reviewed article which compared at least two language groups, and contained data about professional medical interpreters and addressed communication (errors and comprehension), utilization, clinical outcomes, or satisfaction were included. Of 3,698 references, 28 were found by multiple reviewers to meet inclusion criteria and, of these, 21 assessed professional interpreters separately from ad hoc interpreters. Data were abstracted from each article by two reviewers. Data were collected on the study design, size, comparison groups, analytic technique, interpreter training, and method of determining the participants' need for an interpreter. Each study was evaluated for the effect of interpreter use on four clinical topics that were most likely to either impact or reflect disparities in health and health care. Principal Findings. In all four areas examined, use of professional interpreters is associated with improved clinical care more than is use of ad hoc interpreters, and professional interpreters appear to raise the quality of clinical care for LEP patients to approach or equal that for patients without language barriers. Conclusions. Published studies report positive benefits of professional interpreters on communication (errors and comprehension), utilization, clinical outcomes and satisfaction with care.
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Cites
The Impact of Medical Interpreter Services on the Quality of Health Care: A Systematic Review
Flores, G. (2005) · Medical Care Research and Review · doi:10.1177/1077558705275416 · Cited by 1,667
Errors in Medical Interpretation and Their Potential Clinical Consequences in Pediatric Encounters
Flores, G., Laws, M. B., Mayo, S. J., Zuckerman, B., Abreu, M., Medina, L., & Hardt, E. J. (2003) · Pediatrics · doi:10.1542/peds.111.1.6 · Cited by 1,112
Fiscella, K., Franks, P., Doescher, M. P., & Saver, B. G. (2002) · Medical Care · doi:10.1097/00005650-200201000-00007 · Cited by 906
Impact of language barriers on patient satisfaction in an emergency department
Carrasquillo, O., Orav, E. J., Brennan, T. A., & Burstin, H. R. (1999) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.1999.00293.x · Cited by 511
Linguistic and cultural barriers to care: Perspectives of chinese and vietnamese immigrants
Ngo-Metzger, Q., Massagli, M. P., Clarridge, B. R., Manocchia, M., Davis, R. B., Iezzoni, L. I., & Phillips, R. S. (2003) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2003.20205.x · Cited by 439
Use and Effectiveness of Interpreters in an Emergency Department
Baker, D. W. (1996) · JAMA: The Journal of the American Medical Association · doi:10.1001/jama.1996.03530340047028 · Cited by 428
Drug complications in outpatients
Gandhi, T. K., Burstin, H. R., Cook, E. F., Puopolo, A. L., Haas, J. S., Brennan, T. A., & Bates, D. W. (2000) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2000.04199.x · Cited by 428
Overcoming Language Barriers in Health Care: Costs and Benefits of Interpreter Services
Jacobs, E. A., Shepard, D. S., Suaya, J. A., & Stone, E.-L. (2004) · American Journal of Public Health · doi:10.2105/ajph.94.5.866 · Cited by 399
Self-citationAre Language Barriers Associated With Serious Medical Events in Hospitalized Pediatric Patients?
Cohen, A. L., Rivara, F., Marcuse, E. K., McPhillips, H., & Davis, R. (2005) · Pediatrics · doi:10.1542/peds.2005-0521 · Cited by 393
Interpreter Use and Satisfaction With Interpersonal Aspects of Care for Spanish-Speaking Patients
Baker, D. W., Hayes, R., & Fortier, J. P. (1998) · Medical Care · doi:10.1097/00005650-199810000-00004 · Cited by 385
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Common mental health problems in immigrants and refugees: general approach in primary care
Kirmayer, L. J., Narasiah, L., Munoz, M., Rashid, M., Ryder, A. G., Guzder, J., Hassan, G., Rousseau, C., Pottie, K., & for the Canadian Collaboration for Immigrant and Refugee Health (CCIRH) (2011) · Canadian Medical Association Journal · doi:10.1503/cmaj.090292 · Cited by 1,505
Fernandez, A., Schillinger, D., Warton, E. M., Adler, N., Moffet, H. H., Schenker, Y., Salgado, M. V., Ahmed, A., & Karter, A. J. (2011) · Journal of General Internal Medicine · doi:10.1007/s11606-010-1507-6 · Cited by 334
Fair, F., Raben, L., Watson, H., Vivilaki, V., van den Muijsenbergh, M., Soltani, H., & the ORAMMA team (2020) · PLOS ONE · doi:10.1371/journal.pone.0228378 · Cited by 312
Robertshaw, L., Dhesi, S., & Jones, L. L. (2017) · BMJ Open · doi:10.1136/bmjopen-2017-015981 · Cited by 282
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Metadata
- Authors
- Karliner, L. S., Jacobs, E. A., Chen, A. H., & Mutha, S.
- Venue
- Health Services Research
- Publisher
- Wiley
- Published
- 2006-08-31
- Volume
- 42
- Issue
- 2
- Pages
- 727-754
- ISSN
- 0017-9124 (ISSN-L)
- 1475-6773
- OpenAlex
- W1985483478
- Cited by
- 1,530
- References
- 37
- FWCI
- 5.69
- Type
- journal article
- Language
- en
- Open access
- bronze
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