The DOI matches its Crossref record; 82 of the 82 references it cites were found in a registry or an index.
Experimental Evidence on the Relationship between Public Service Motivation and Job Performance
Abstract
This paper responds to recent calls for experimental research into the relationship between public service motivation (PSM) and job performance. We conducted a field experiment on a sample of nurses at a public hospital in Italy to investigate the interplay between job performance, PSM and two conditions – i.e. exposure to contact with beneficiaries and self-persuasion interventions. Both treatments had positive effects on participants’ persistence, output, productivity and vigilance. Baseline PSM strengthened these positive effects. Moreover, both conditions caused an increase in PSM, which partially mediated the positive effects of beneficiary contact and self-persuasion on job performance. We discuss the implications of our experimental findings for both theory and practice.
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Cited by
Bolino, M. C., & Grant, A. M. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1153260 · Cited by 682
Bellé, N. (2014) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mut033 · Cited by 332
Self-citationMenges, J. I., Tussing, D. V., Wihler, A., & Grant, A. M. (2017) · Academy of Management Journal · doi:10.5465/amj.2014.0898 · Cited by 284
Public Service Motivation Research: Achievements, Challenges, and Future Directions
Perry, J. L., & Vandenabeele, W. (2015) · Public Administration Review · doi:10.1111/puar.12430 · Cited by 273
Policy Feedback and the Politics of Administration
Moynihan, D. P., & Soss, J. (2014) · Public Administration Review · doi:10.1111/puar.12200 · Cited by 265
Metadata
- Authors
- Bellé, N.
- Venue
- Public Administration Review
- Publisher
- Wiley
- Published
- 2012-12-05
- Volume
- 73
- Issue
- 1
- Pages
- 143-153
- ISSN
- 0033-3352 (ISSN-L)
- 1540-6210
- OpenAlex
- W2017462038
- Cited by
- 403
- References
- 82
- FWCI
- 54.58
- Type
- journal article
- Language
- en
- Open access
- closed
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