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RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS
Abstract
Five common themes were derived from the literature on effective work groups, and then characteristics representing the themes were related to effectivness criteria. Themes included job design, interdependence, composition, context, and process. They contained 19 group characteristics which were assessed by employees and managers. Effectiveness criteria included productivity, employee satisfaction, and manager judgments. Data were collected from 391 employees, 70 managers, and archival records for 80 work groups in a financial organization. Results showed that all three effectiveness criteria were predicted by the characteristics, and nearly all characteristics predicted some of the effectiveness criteria. The job design and process themes were slightly more predictive than the interdependence, composition, and context themes. Implications for designing effective work groups were discussed, and a 54‐item measure of the 19 characteristics was presented for future research.
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“The interdependence includes both performing task activities and achieving outcomes (Campion et al., 1993).”
From Human–Autonomy Teaming: A Review and Analysis of the Empirical Literature (2022) · cites this paper as Campion et al., 1993
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Cites
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Bandura, A. (1982) · American Psychologist · doi:10.1037/0003-066x.37.2.122 · Cited by 15,975
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Estimating within-group interrater reliability with and without response bias
James, L. R., Demaree, R. G., & Wolf, G. (1984) · Journal of Applied Psychology · doi:10.1037/0021-9010.69.1.85 · Cited by 4,774
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A disagreement about within-group agreement: disentangling issues of consistency versus consensus
Kozlowski, S. W., & Hattrup, K. (1992) · Journal of Applied Psychology · doi:10.1037/0021-9010.77.2.161 · Cited by 514
Cited by
Psychological Safety and Learning Behavior in Work Teams
Edmondson, A. (1999) · Administrative Science Quarterly · doi:10.2307/2666999 · Cited by 12,026
Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998) · The Academy of Management Review · doi:10.5465/amr.1998.926624 · Cited by 4,971
What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite
Cohen, S. G., & Bailey, D. E. (1997) · Journal of Management · doi:10.1177/014920639702300303 · Cited by 3,526
A Review of Scale Development Practices in the Study of Organizations
Hinkin, T. R. (1995) · Journal of Management · doi:10.1177/014920639502100509 · Cited by 3,193
Enhancing the Effectiveness of Work Groups and Teams
Kozlowski, S. W. J., & Ilgen, D. R. (2006) · Psychological Science in the Public Interest · doi:10.1111/j.1529-1006.2006.00030.x · Cited by 2,623
Metadata
- Authors
- CAMPION, M. A., MEDSKER, G. J., & HIGGS, A. C.
- Venue
- Personnel Psychology
- Publisher
- Wiley
- Published
- 1993-12
- Volume
- 46
- Issue
- 4
- Pages
- 823-847
- ISSN
- 0031-5826 (ISSN-L)
- 1744-6570
- OpenAlex
- W2051472123
- Cited by
- 2,197
- References
- 5
- FWCI
- 7.77
- Type
- journal article
- Language
- en
- Open access
- closed
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- CAMPION, M. A., MEDSKER, G. J., & HIGGS, A. C. (1993). RELATIONS BETWEEN WORK GROUP CHARACTERISTICS AND EFFECTIVENESS: IMPLICATIONS FOR DESIGNING EFFECTIVE WORK GROUPS. Personnel Psychology. https://doi.org/10.1111/j.1744-6570.1993.tb01571.x
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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