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Cultivating Social Resources on Social Network Sites: Facebook Relationship Maintenance Behaviors and Their Role in Social Capital Processes
Open accessAbstract
This study explores the relationship between perceived bridging social capital and specific Facebook-enabled communication behaviors using survey data from a sample of U.S. adults (N=614). We explore the role of a specific set of Facebook behaviors that support relationship maintenance and assess the extent to which demographic variables, time on site, total and “actual” Facebook Friends, and this new measure (Facebook Relationship Maintenance Behaviors) predict bridging social capital. Drawing upon scholarship on social capital and relationship maintenance, we discuss the role of social grooming and attention-signaling activities in shaping perceived access to resources in one's network as measured by bridging social capital.
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“Specifically, active uses of social media, for example engaging in directed communication (ie, messaging) or posting directly on another person's social media profile, have been shown to increase wellbeing74 and help maintain personal relationships.75”
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“Facebook functions as a space to share information and access social support [29,30], including sharing workday frustrations [31].”
From Effects of Mock Facebook Workday Comments on Public Perception of Professional Credibility: A Field Study in Canada (2019) · cites this paper as [30]
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Metadata
- Authors
- Ellison, N. B., Vitak, J., Gray, R., & Lampe, C.
- Affiliations
- University of Michigan (US)
- College of Information Studies; University of Maryland; College Park MD 20742
- Michigan State University (US)
- Venue
- Journal of Computer-Mediated Communication
- Publisher
- Oxford University Press (OUP)
- Published
- 2014-03-19
- Volume
- 19
- Issue
- 4
- Pages
- 855-870
- ISSN
- 1083-6101 (ISSN-L)
- OpenAlex
- W2057114292
- Cited by
- 916
- References
- 53
- Citations by year
- 2026: 35 · 2025: 61 · 2024: 55 · 2023: 66 · 2022: 59 · 2021: 99 · 2020: 92 · 2019: 111 · 2018: 84 · 2017: 83 · 2016: 77 · 2015: 64 · 2014: 29
- FWCI
- 274.84
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Computer-Mediated Communication (publishedVersion)
- Deep Blue (University of Michigan) (submittedVersion)
- Funders
- National Science Foundation (0916019)
- Topics
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Social Sciences › Communication › Social Media and Politics
- Social Sciences › Communication › Media and Digital Communication
- Keywords
- bridging social capital, relationship maintenance, Facebook, social network sites, social grooming, perceived social capital, online communication behavior, Facebook friends
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