Adolescents Are Less Satisfied with Inpatient Psychiatric Care than Their Parents: Does It Matter?
Abstract
OBJECTIVE: Patient satisfaction is a commonly used measure of healthcare quality. Limited research exists among psychiatric inpatients, especially adolescents, who pose unique challenges. This study sought to (1) concurrently assess adolescents' and parents' satisfaction with treatment and (2) compare their perspectives' association with treatment outcomes. METHODS: This exploratory study assessed discharged adolescents from a specialty psychiatric hospital. Adolescent patients and parents completed the Perceptions of Care survey (POC), a measure of patient satisfaction. Patients also completed the Youth Self-Report measure, while parents also completed the Child Behavior Checklist-both are used as measures of mental health treatment outcomes. RESULTS: Adolescents and parents gave favorable overall ratings of care. Adolescents were more critical than their parents, and there was little agreement between them. Adolescents' ratings on the POC frequently related to outcomes, whereas parents' ratings rarely did. CONCLUSIONS: Ratings of satisfaction with adolescent healthcare can vary depending on whether patients or caregivers are assessed. The discrepancy between them contains value: adolescents' perception may be a better gauge of treatment outcomes and may affect treatment adherence. Future research should examine adolescent-specific concerns in the context of satisfaction with care and relate them to longer term treatment outcomes.
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Developmental age affects perceptions of satisfaction with healthcare.
“developmental age affects perceptions of satisfaction with healthcare [83]”
From eMental Healthcare Technologies for Anxiety and Depression in Childhood and Adolescence: Systematic Review of Studies Reporting Implementation Outcomes (2018) · cites this paper as [83]
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Wozney, L., McGrath, P. J., Gehring, N. D., Bennett, K., Huguet, A., Hartling, L., Dyson, M. P., Soleimani, A., & Newton, A. S. (2018) · JMIR Mental Health · doi:10.2196/mental.9655 · Cited by 50 · see citing works
- Authors
- Madan, A., Sharp, C., Newlin, E., Vanwoerden, S., & Fowler, J. C.
- Affiliations
- Baylor College of Medicine (US)
- University of Houston (US)
- Houston Methodist (US)
- Venue
- Journal for Healthcare Quality
- Published
- 2016-07
- Volume
- 38
- Issue
- 4
- Pages
- e19-e28
- ISSN
- 1062-2551 (ISSN-L)
- OpenAlex
- W2010558989
- Cited by
- 12
- References
- 24
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 3 · 2022: 2 · 2020: 1 · 2019: 2 · 2018: 2
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal for Healthcare Quality (publishedVersion)
- PubMed (publishedVersion)
- Funders
- McNair Medical Institute
- Menninger Foundation
- Topics
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › Speech and Hearing › Adolescent and Pediatric Healthcare
- Keywords
- parental satisfaction, psychiatric inpatient care, adolescents, parents, treatment outcomes, Youth Self-Report, Child Behavior Checklist, medication adherence, quality of care
- MeSH terms
- Adolescent, Mental Disorders, Female, Humans, Inpatients, Male, Parents, Surveys and Questionnaires, Treatment Outcome, Patient Satisfaction
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