Cited by 64Job Satisfaction and Organizational BehaviorFlow Experience in Various FieldsNursing education and management

Nurses’ exhaustion: the role of flow at work between job demands and job resources

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Zito, Margherita, Cortese, Claudio G., Colombo, Lara·2016·Journal of Nursing Management

Abstract

AIM: In the light of the job demands-resources model, this study aimed to detect the mediating role of flow at work between job demands and job resources on one side, and exhaustion on the other. BACKGROUND: In a historical period where it is necessary to reduce the abandonment of nursing profession, flow is a useful tool to investigate the factors that can promote work motivation and prevent psychological distress. METHOD: A cross-sectional study was conducted in a hospital, and 279 nurses completed a questionnaire. Analyses conducted are descriptive statistics, alphas, correlations and a structural equations model that considers the mediating role of flow at work. RESULTS: Findings show both the central role of job resources in determining flow at work, and the mediating role of flow at work in decreasing exhaustion, starting from job resources, and in decreasing the effect of job demands on exhaustion. Moreover, flow at work directly decreases exhaustion. CONCLUSIONS: Results show the relevance of containing job demands and provide job resources to promote positive experiences at work. IMPLICATIONS FOR NURSING MANAGEMENT: To promote flow at work, organizations should offer specific resources, such as supervisors' support, job autonomy, and psychological support to manage the emotional charge.

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Authors
Zito, M., Cortese, C. G., & Colombo, L.
Affiliations
University of Turin (IT)
Corresponding author
Cortese, Claudio G.
Venue
Journal of Nursing Management
Publisher
Wiley
Published
2015-01-21
Volume
24
Issue
1
Pages
E12-E22
ISSN
0966-0429 (ISSN-L)
OpenAlex
W1980612374
Cited by
64
References
40
Citations by year
2026: 4 · 2025: 5 · 2024: 6 · 2023: 3 · 2022: 6 · 2021: 10 · 2020: 9 · 2019: 8 · 2018: 7 · 2017: 2 · 2016: 3 · 2015: 1
FWCI
9.56
Type
journal article
Language
en
Open access
Locations
  • Journal of Nursing Management (publishedVersion)
  • PubMed (publishedVersion)
  • Institutional Research Information System University of Turin (University of Turin) (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
  • Health Sciences › Nursing › Research and Theory › Nursing education and management
Keywords
nurses, occupational exhaustion, workflow, job demands-resources model, job demands, job resources, employee autonomy, supervisor support, psychological support, emotional exhaustion, nurse retention, employee motivation
MeSH terms
Adult, Attitude of Health Personnel, Cross-Sectional Studies, Female, Health Resources, Humans, Job Satisfaction, Male, Middle Aged, Nurses, Surveys and Questionnaires, Workload, Workplace

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