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‘You monitor performance at every hour’: labour and the management of performance in the supermarket supply chain
Abstract
With reference to the performance management research agenda, this article focuses on the politics of production in food manufacturing and distribution companies in the supermarket supply chain. Burawoy's concept of ‘factory regimes’ is utilised to explore the broader context of labour process change in inter‐linked organisations in the retail supply chain. The article examines the extent to which new despotic or coercive regime characteristics are emerging that weakens the power of both suppliers and labour. In revealing changes in the nature and dynamics of performance regimes within these organisations, the article exposes the connections and linkages between workplaces as distinct moments in the integrated circuit of capital.
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“Within NTWE, there is a discernible tendency to frame contemporary performance management regimes within broader historical trajectories of managerial control (see Newsome et al. 2013).”
From Reflections on Sociotechnical Change: New Directions for and Continuities in Research on New Technology, Work, and Employment (2026) · cites this paper as Newsome et al. 2013
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Research works printed but not linked: 27
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- Brenner A. B.EidlinandK.Candaele(2006) Wal‐Mart Stores Inc. Paper delivered atGlobal Companies—Global Unions—Global Research—Global Campaigns Conference New York.
- Burawoy M., 1985, The Politics of Production: Factory Regimes under Capitalism and Socialism
- 10.1111/j.1468-005X.2011.00261.x · DOI · Paper page
- Clawson D., 1980, Bureaucracy and the Labor Process: The Transformation of U.S. Industry, 1860–1920
- Fine B., 1993, The World of Consumption
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- Harvey M., 2002, Exploring the Tomato: Transformations of Nature, Society and Economy
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- Lichtenstein N., 2006, Wal‐Mart: The Face of the Twenty‐First Century Capitalism
- Lichtenstein N., 2009, The Retail Revolution: How Wal‐Mart Created a Brave New World of Business
- 10.1093/acprof:oso/9780199213375.001.0001 · DOI
- 10.1111/j.1468-2338.2010.00563.x · DOI
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- Sengupta S., 2001, Reassessing Employment Relations, 97
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Howcroft, D., & Taylor, P. (2014) · New Technology, Work and Employment · doi:10.1111/ntwe.12026 · Cited by 74
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Evans, L., & Kitchin, R. (2018) · New Technology, Work and Employment · doi:10.1111/ntwe.12107 · Cited by 61
No automation please, we’re British: technology and the prospects for work
Spencer, D., & Slater, G. (2020) · Cambridge Journal of Regions, Economy and Society · doi:10.1093/cjres/rsaa003 · Cited by 26
Howcroft, D., Lucio, M. M., & Taylor, P. (2026) · New Technology, Work and Employment · doi:10.1111/ntwe.70049 · Cited by 1
Metadata
- Authors
- Newsome, K., Thompson, P., & Commander, J.
- Venue
- New Technology, Work and Employment
- Publisher
- Wiley
- Published
- 2013-03
- Volume
- 28
- Issue
- 1
- Pages
- 1-15
- ISSN
- 0268-1072
- 1468-005X
- Cited by
- 50
- References
- 0
- Language
- en
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
