The DOI matches its Crossref record.
Using industrial processes to improve patient care
Open accessAbstract
Might industrial processes improve quality, reduce waiting times, and enhance the working environment?
Overview
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Integrity signals
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Claims the paper makes
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Citations
Cited by
Best care at lower cost: the path to continuously learning health care in America
(2014) · Choice Reviews Online · doi:10.5860/choice.51-3277 · Cited by 1,363
Lean in healthcare: A comprehensive review
D’Andreamatteo, A., Ianni, L., Lega, F., & Sargiacomo, M. (2015) · Health Policy · doi:10.1016/j.healthpol.2015.02.002 · Cited by 623
Operations Research in Healthcare: a survey
Rais, A., & Viana, A. (2011) · International Transactions in Operational Research · doi:10.1111/j.1475-3995.2010.00767.x · Cited by 393
Measuring lean initiatives in health care services: issues and findings
Kollberg, B., Dahlgaard, J. J., & Brehmer, P. (2006) · International Journal of Productivity and Performance Management · doi:10.1108/17410400710717064 · Cited by 364
Ng, D., Vail, G., Thomas, S., & Schmidt, N. (2010) · CJEM · doi:10.1017/s1481803500012021 · Cited by 190
Metadata
- Authors
- Young, T., Brailsford, S., Connell, C., Davies, R., Harper, P., & Klein, J. H.
- Venue
- BMJ
- Publisher
- BMJ
- Published
- 2004-01-15
- Volume
- 328
- Issue
- 7432
- Pages
- 162-164
- ISSN
- 0007-1447 (ISSN-L)
- 0959-8138
- 1468-5833
- OpenAlex
- W2008412068
- Cited by
- 288
- References
- 0
- FWCI
- 25.91
- Type
- journal article
- Language
- en
- Open access
- bronze
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Using industrial processes to improve patient care. https://app.cochat.ai/papers/10.1136/bmj.328.7432.162
- The paper
- Young, T., Brailsford, S., Connell, C., Davies, R., Harper, P., & Klein, J. H. (2004). Using industrial processes to improve patient care. BMJ. https://doi.org/10.1136/bmj.328.7432.162
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
