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Cited by 335

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Talk to me: foundations for successful individual-group interactions in online communities

Arguello, Jaime, Butler, Brian S., Joyce, Elisabeth, Kraut, Robert, Ling, Kimberly S., Rosé, Carolyn, Wang, Xiaoqing·2006·Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DOI 10.1145/1124772.1124916
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Abstract

People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions often fail. In a longitudinal sample of 6,172 messages from 8 Usenet newsgroups, 27% of posts received no response. The information context, posters' prior engagement in the community, and the content of their posts all influenced the likelihood that they received a reply, and, as a result, their willingness to continue active participation. Posters were less likely to get a reply if they were newcomers. Posting ontopic, introducing oneself via autobiographical testimonials, asking questions, using less complex language and other features of the messages, increased replies. Results suggest ways that developers might increase the ability of online communities to support successful individual-group interactions.

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Metadata

Authors
Arguello, J., Butler, B. S., Joyce, E., Kraut, R., Ling, K. S., Rosé, C., & Wang, X.
Venue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2006-04-22
Pages
959-968
DOI
10.1145/1124772.1124916
OpenAlex
W2071106879
Cited by
335
References
5
FWCI
33.22
Type
conference paper
Language
en
Open access
closed

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.