The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Harnessing the wisdom of crowds in wikipedia: quality through coordination
Abstract
Wikipedia's success is often attributed to the large numbers of contributors who improve the accuracy, completeness and clarity of articles while reducing bias. However, because of the coordination needed to write an article collaboratively, adding contributors is costly. We examined how the number of editors in Wikipedia and the coordination methods they use affect article quality. We distinguish between explicit coordination, in which editors plan the article through communication, and implicit coordination, in which a subset of editors structure the work by doing the majority of it. Adding more editors to an article improved article quality only when they used appropriate coordination techniques and was harmful when they did not. Implicit coordination through concentrating the work was more helpful when many editors contributed, but explicit coordination through communication was not. Both types of coordination improved quality more when an article was in a formative stage. These results demonstrate the critical importance of coordination in effectively harnessing the "wisdom of the crowd" in online production environments.
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Cites
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Coase's penguin, or, linux and “the nature of the firm”
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Self-citationThe mirroring hypothesis: theory, evidence, and exceptions
Colfer, L. J., & Baldwin, C. Y. (2016) · Industrial and Corporate Change · doi:10.1093/icc/dtw027 · Cited by 331
Stewardship of global collective behavior
Bak-Coleman, J. B., Alfano, M., Barfuss, W., Bergstrom, C. T., Centeno, M. A., Couzin, I. D., Donges, J. F., Galesic, M., Gersick, A. S., Jacquet, J., et al. (2021) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.2025764118 · Cited by 289
All That’s ‘Human’ Is Not Gold: Evaluating Human Evaluation of Generated Text
Clark, E., August, T., Serrano, S., Haduong, N., Gururangan, S., & Smith, N. A. (2021) · Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics and the 11th International Joint Conference on Natural Language Processing (Volume 1: Long Papers) · doi:10.18653/v1/2021.acl-long.565 · Cited by 290
All That's 'Human' Is Not Gold: Evaluating Human Evaluation of Generated Text
Clark, E., August, T., Serrano, S., Haduong, N., Gururangan, S., & Smith, N. A. (2021) · arXiv · doi:10.48550/arxiv.2107.00061 · Cited by 290
Metadata
- Authors
- Kittur, A., & Kraut, R. E.
- Venue
- Proceedings of the 2008 ACM conference on Computer supported cooperative work
- Publisher
- ACM
- Published
- 2008-11-08
- Pages
- 37-46
- OpenAlex
- W2065100127
- Cited by
- 680
- References
- 7
- FWCI
- 74.31
- Type
- conference paper
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
