Response time in man-computer conversational transactions
Open accessAbstract
The literature concerning man-computer transactions abounds in controversy about the limits of "system response time" to a user's command or inquiry at a terminal. Two major semantic issues prohibit resolving this controversy. One issue centers around the question of "Response time to what?" The implication is that different human purposes and actions will have different acceptable or useful response times.
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The "two second" rule is a guideline for designing system response times.
“Other researchers established the “two second” rule as a guideline for designing system response times [36].”
From Modelling Multimodal Dialogues for Social Robots Using Communicative Acts (2020) · cites this paper as [36]
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Sackman, H. (1967) · Defense Technical Information Center (DTIC) · Cited by 9 · see citing works
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“Other researchers established the “two second” rule as a guideline for designing system response times [36].”
BackgroundThe effect of System Response Time on interactive computer aided problem solving
Goodman, T., & Spence, R. (1978) · ACM SIGGRAPH Computer Graphics · doi:10.1145/965139.807378 · Cited by 37 · see citing works
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Shiwa, T., Kanda, T., Imai, M., Ishiguro, H., Hagita, N., & Anzai, Y. (2009) · Journal of the Robotics Society of Japan · doi:10.7210/jrsj.27.87 · Cited by 13 · see citing works
- Authors
- Miller, R. B.
- Affiliations
- IBM (United States) (US)
- Corresponding author
- Miller, Robert B.
- Venue
- Proceedings of the December 9-11, 1968, fall joint computer conference, part I on - AFIPS '68 (Fall, part I)
- Publisher
- ACM Press
- Published
- 1968
- Pages
- 267
- OpenAlex
- W2089666999
- Cited by
- 942
- References
- 1
- Citations by year
- 2026: 34 · 2025: 41 · 2024: 38 · 2023: 32 · 2022: 30 · 2021: 35 · 2020: 49 · 2019: 46 · 2018: 50 · 2017: 48 · 2016: 44 · 2015: 40 · 2014: 50 · 2013: 34 · 2012: 40
- Type
- conference abstract
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- AFIPS Fall Joint Computer Conference (FJCC) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
- Physical Sciences › Computer Science › Computer Science Applications › History of Computing Technologies
- Keywords
- system response time, human-computer interaction, user commands, human purpose
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