The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Quality of experience in distributed interactive multimedia environments: toward a theoretical framework
Abstract
The past decades have witnessed a rapid growth of Distributed Interactive Multimedia Environments (DIMEs). Despite their intensity of user-involved interaction, the existing evaluation frameworks remain very much system-centric. As a step toward the human-centric paradigm, we present a conceptual framework of Quality of Experience (QoE) in DIMEs, to model, measure, and understand user experience and its relationship with the traditional Quality of Service (QoS) metrics. A multi-displinary approach is taken to build up the framework based on the theoretical results from various fields including psychology, cognitive sciences, sociology, and information technology. We introduce a mapping methodology to quantify the correlations between QoS and QoE, and describe our controlled and uncontrolled studies as illustrating examples. The results present the first deep study to model the multi-facet QoE construct, map the QoS-QoE relationship, and capture the human-centric quality modalities in the context of DIMEs.
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Cites
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Defining virtual reality: Dimensions determining telepresence
Steuer, J. (1992) · Journal of Communication · doi:10.1111/j.1460-2466.1992.tb00812.x · Cited by 5,459
Cited by
Measuring the quality of experience of HTTP video streaming
Mok, R. K. P., Chan, E. W. W., & Chang, R. K. C. (2011) · 12th IFIP/IEEE International Symposium on Integrated Network Management (IM 2011) and Workshops · doi:10.1109/inm.2011.5990550 · Cited by 473
Challenges of QoE management for cloud applications
Hobfeld, T., Schatz, R., Varela, M., & Timmerer, C. (2012) · IEEE Communications Magazine · doi:10.1109/mcom.2012.6178831 · Cited by 212
Haptic Codecs for the Tactile Internet
Steinbach, E., Strese, M., Eid, M., Liu, X., Bhardwaj, A., Liu, Q., Al-Ja'Afreh, M., Mahmoodi, T., Hassen, R., El Saddik, A., et al. (2019) · Proceedings of the IEEE · doi:10.1109/jproc.2018.2867835 · Cited by 166
Context-Aware QoE Modelling, Measurement, and Prediction in Mobile Computing Systems
Mitra, K., Zaslavsky, A., & Ahlund, C. (2015) · IEEE Transactions on Mobile Computing · doi:10.1109/tmc.2013.155 · Cited by 144
QoE in IoT: a vision, survey and future directions
Fizza, K., Banerjee, A., Mitra, K., Jayaraman, P. P., Ranjan, R., Patel, P., & Georgakopoulos, D. (2021) · Discover Internet of Things · doi:10.1007/s43926-021-00006-7 · Cited by 127
“Wu et al. [29] “QoE is a multi-dimensional construct of perceptions and behaviours of a user, which represents his/her emotional, cognitive, and behavioural responses, both subjective and objective, while using a system.””
Background
Metadata
- Authors
- Wu, W., Arefin, A., Rivas, R., Nahrstedt, K., Sheppard, R., & Yang, Z.
- Venue
- Proceedings of the 17th ACM international conference on Multimedia
- Publisher
- ACM
- Published
- 2009-10-19
- Pages
- 481-490
- OpenAlex
- W2106186348
- Cited by
- 178
- References
- 3
- FWCI
- 14.72
- Type
- conference paper
- Language
- en
- Open access
- closed
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- Wu, W., Arefin, A., Rivas, R., Nahrstedt, K., Sheppard, R., & Yang, Z. (2009). Quality of experience in distributed interactive multimedia environments: toward a theoretical framework. Proceedings of the 17th ACM international conference on Multimedia. https://doi.org/10.1145/1631272.1631338
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