Challenges of QoE management for cloud applications
Abstract
Cloud computing is currently gaining enormous momentum due to a number of promised benefits: ease of use in terms of deployment, administration, and maintenance, along with high scalability and flexibility to create new services. However, as more personal and business applications migrate to the cloud, service quality will become an important differentiator between providers. In particular, quality of experience as perceived by users has the potential to become the guiding paradigm for managing quality in the cloud. In this article, we discuss technical challenges emerging from shifting services to the cloud, as well as how this shift impacts QoE and QoE management. Thereby, a particular focus is on multimedia cloud applications. Together with a novel QoE-based classification scheme of cloud applications, these challenges drive the research agenda on QoE management for cloud applications.
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The process of managing and optimizing end users' QoE requires knowledge regarding the root cause of QoE degradation or unsatisfactory QoE levels.
“The process of managing and optimizing the end users' QoE requires knowledge regarding the root cause of QoE degradation or unsatisfactory QoE levels.”
From QoE Management of Multimedia Streaming Services in Future Networks: A Tutorial and Survey (2020) · cites this paper as [59]
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Guerron, X., Abrahão, S., Insfrán, E., Fernández-Diego, M., & González-Ladrón-de-Guevara, F. (2020) · IEEE Access · doi:10.1109/access.2020.3009079 · Cited by 16 · see citing works
Hewage, C. T. E. R., Ahmad, A., Mallikarachchi, T., Barman, N., & Martini, M. G. (2022) · IEEE Access · doi:10.1109/access.2022.3180491 · Cited by 18 · see citing works
QoE-Aware Container Scheduler for Co-located Cloud Environments
Carvalho, M., & Macedo, D. F. (2021) · IFIP/IEEE International Symposium on Integrated Network Management (IM) · Cited by 15 · see citing works
TCP video streaming and mobile networks: Not a love story, but better with context
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Quality of Experience Management for YouTube: Clouds, FoG and the AquareYoum
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QoE Management for Future Networks
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- Authors
- Hobfeld, T., Schatz, R., Varela, M., & Timmerer, C.
- Affiliations
- University of Wurzburg
- Forschungszentrum Telekommunikation Wien (AT)
- VTT Technical Research Centre of Finland
- University of Klagenfurt (AT)
- Venue
- IEEE Communications Magazine
- Published
- 2012-04
- Volume
- 50
- Issue
- 4
- Pages
- 28-36
- ISSN
- 0163-6804 (ISSN-L)
- 1558-1896
- OpenAlex
- W2147254635
- Cited by
- 212
- References
- 18
- Citations by year
- 2026: 1 · 2024: 4 · 2023: 7 · 2022: 6 · 2021: 10 · 2020: 11 · 2019: 11 · 2018: 27 · 2017: 19 · 2016: 27 · 2015: 27 · 2014: 30 · 2013: 23 · 2012: 9
- FWCI
- 29.32
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- IEEE Communications Magazine (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Computer Vision and Pattern Recognition › Image and Video Quality Assessment
- Physical Sciences › Computer Science › Information Systems › Cloud Computing and Resource Management
- Social Sciences › Sociology and Political Science › Multimedia Communication and Technology
- Keywords
- quality of experience, QoE management, cloud computing, cloud applications, multimedia applications, service quality, user perception
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