Cited by 277Usability and User Interface DesignInnovative Human-Technology InteractionSoftware Engineering Techniques and Practices

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Functionality and usability

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Goodwin, Nancy C.·1987·Communications of the ACM

DOI 10.1145/214748.214758

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Abstract

Instead of limiting functionality, usability complements functionality. It affects how and with what effectiveness a system is used, and even whether or not it is used at all.

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Authors: Goodwin, N. C.
Affiliations: Mitre (United States) (US)
Corresponding author: Goodwin, Nancy C.
Venue: Communications of the ACM
Publisher: Association for Computing Machinery (ACM)
Published: 1987-03
Volume: 30
Issue: 3
Pages: 229-233
ISSN: 0001-0782 (ISSN-L)
1557-7317
DOI: 10.1145/214748.214758
OpenAlex: W2007275742
Cited by: 277
References: 24
Citations by year: 2026: 6 · 2025: 7 · 2024: 10 · 2023: 8 · 2022: 8 · 2021: 17 · 2020: 12 · 2019: 6 · 2018: 2 · 2017: 8 · 2016: 8 · 2015: 12 · 2014: 12 · 2013: 13 · 2012: 9
FWCI: 7.22
Type: journal article
Language: en
Open access: bronze
doi.org
Licence: www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations: Communications of the ACM (publishedVersion)
Topics: Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
Keywords: usability, functionality, human-computer interaction, system design, user effectiveness

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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Functionality and usability

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Self-check

Citations

Cites

Cited by

Related

Metadata

Record

About these checks