The DOI matches its Crossref record; 32 of the 32 references it cites were found in a registry or an index.
Uncomfortable interactions
Abstract
We argue for deliberately and systematically creating uncomfortable interactions as part of powerful cultural experiences. We identify the potential benefits of uncomfortable interactions under the general headings of entertainment, enlightenment and sociality. We then review artworks and performances that have employed discomfort, including two complementary examples from the worlds of entertainment and performance. From this, we articulate a suite of tactics for designing four primary forms of discomfort referred to as visceral, cultural, control and intimate. We discuss how moments of discomfort need to be embedded into an overall experience which requires a further consideration of the dramatic acts of exposition, rising action, climax, falling action, and dénouement. Finally, we discuss an ethical framework for uncomfortable interactions which leads us to revisit key issues of consent, withdrawal, privacy and risk.
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Citations
Cites
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Behavioral Study of obedience.
Milgram, S. (1963) · The Journal of Abnormal and Social Psychology · doi:10.1037/h0040525 · Cited by 4,918 · cited 1×
“Obvious reference points are Garfinkel’s social breeching experiments [14] and Stanley Milgram’s experiments to investigate the extent to which ordinary people might obey the orders of an authority figure to cause pain to a stranger by administering electric shocks [25].”
BackgroundFinding flow: the psychology of engagement with everyday life
(1997) · Choice Reviews Online · doi:10.5860/choice.35-1828 · Cited by 3,522
Where the Action Is: The Foundations of Embodied Interaction
Dourish, P. (2001) · Cited by 3,148
International Journal of Design
(2021) · International Journal of Design · doi:10.34010/injudes · Cited by 1,614
(1987) · Andalas University Repository (Andalas University) · Cited by 1,584
Ambiguity as a resource for design
Gaver, W. W., Beaver, J., & Benford, S. (2003) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/642611.642653 · Cited by 1,474 · cited 3×
“celebrating the role of ambiguity rather than clarity [15], provoking interpretation rather than giving information”
BackgroundSelf-citation(2004) · Technology as Experience · doi:10.7551/mitpress/6687.003.0011 · Cited by 1,306
McCarthy, J., & Wright, P. (2004) · Interactions · doi:10.1145/1015530.1015549 · Cited by 1,011
Studies of the Routine Grounds of Everyday Activities
Garfinkel, H. (1964) · Social Problems · doi:10.2307/798722 · Cited by 774
Cited by
Design Frictions for Mindful Interactions: The Case for Microboundaries
Cox, A. L., Gould, S. J. J., Cecchinato, M. E., Iacovides, I., & Renfree, I. (2016) · Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems · doi:10.1145/2851581.2892410 · Cited by 218
Embracing First-Person Perspectives in Soma-Based Design
Höök, K., Caramiaux, B., Erkut, C., Forlizzi, J., Hajinejad, N., Haller, M., Hummels, C., Isbister, K., Jonsson, M., Khut, G., et al. (2018) · Informatics · doi:10.3390/informatics5010008 · Cited by 207
Performance-Led Research in the Wild
Benford, S., Greenhalgh, C., Crabtree, A., Flintham, M., Walker, B., Marshall, J., Koleva, B., Rennick Egglestone, S., Giannachi, G., Adams, M., et al. (2013) · ACM Transactions on Computer-Human Interaction · doi:10.1145/2491500.2491502 · Cited by 160
Self-citationGoalKeeper: Exploring Interaction Lockout Mechanisms for Regulating Smartphone Use
Kim, J., Jung, H., Ko, M., & Lee, U. (2019) · Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies · doi:10.1145/3314403 · Cited by 84
Thinking and Doing: Challenge, Agency, and the Eudaimonic Experience in Video Games
Cole, T., & Gillies, M. (2021) · Games and Culture · doi:10.1177/1555412019881536 · Cited by 68
Metadata
- Authors
- Benford, S., Greenhalgh, C., Giannachi, G., Walker, B., Marshall, J., & Rodden, T.
- Venue
- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2012-05-05
- Pages
- 2005-2014
- OpenAlex
- W2295996570
- Cited by
- 293
- References
- 32
- FWCI
- 311.58
- Type
- conference paper
- Language
- en
- Open access
- closed
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- Benford, S., Greenhalgh, C., Giannachi, G., Walker, B., Marshall, J., & Rodden, T. (2012). Uncomfortable interactions. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://doi.org/10.1145/2207676.2208347
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
