Dealing with the digital panopticon: the use and subversion of ICT in an Indian bureaucracy
Abstract
To what extent can information technology be used to eliminate government corruption? In this paper, I examine an ambitious experiment by a South Indian state in the use of Information and Communication Technologies (ICT) within a bureaucracy to reduce corruption. In this initiative, the senior bureaucrats built a digital network to remotely control the implementation of a public rural employment scheme. Focusing on the technology-based implementation for this paper, I show that centralization of implementation that the technology enabled could significantly overcome the endemic corruption that tends to happen in the local "last mile" of such schemes. I also find how technology designed for control can be subverted at the local level. My work suggests that the future of such government programs lies in incrementally resolving the conflicting forces and interests involved and that the move towards technical is as much a political project.
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Earlier Indian disasters, such as the 1984 Union Carbide leak, show how faulty design and poor quality reflect double standards for the third world.
“Past disasters in India, like the fatal Union Carbide gas leak in 1984-one of the world's worst industrial accidents-point to faulty design and low quality, double standards for the 'third world' [206].”
From Re-imagining Algorithmic Fairness in India and Beyond (2021) · cites this paper as [206]
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Re-imagining Algorithmic Fairness in India and Beyond
Sambasivan, N., Arnesen, E., Hutchinson, B., Doshi, T., & Prabhakaran, V. (2021) · Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency · doi:10.1145/3442188.3445896 · Cited by 228 · see citing works
“Further, the high-tech illegibility of AI was noted to render recourse out of reach for groups marginalised by literacy, legal, and educational capital (see [208] for ’hiding behind a computer’).”
BackgroundPal, J., Chandra, P., Kameswaran, V., Parameshwar, A., Joshi, S., & Johri, A. (2018) · Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3173574.3173803 · Cited by 61 · see citing works
- Authors
- Veeraraghavan, R.
- Affiliations
- University of California, Berkeley (US)
- Corresponding author
- Veeraraghavan, Rajesh
- Venue
- Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
- Publisher
- ACM
- Published
- 2013-12-07
- Pages
- 248-255
- OpenAlex
- W1970325053
- Cited by
- 44
- References
- 26
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 2 · 2023: 2 · 2022: 19 · 2021: 4 · 2020: 4 · 2019: 1 · 2018: 3 · 2017: 1 · 2016: 2 · 2015: 2
- FWCI
- 12.34
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International Conference on Information and Communication Technologies and Development (ICTD) (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Sociology and Political Science › Corruption and Economic Development
- Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
- Keywords
- political corruption, information and communication technologies, digital panopticon, bureaucracy, remote monitoring
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