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Cited by 368

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Technology investment and business performance

Open access
Rai, Arun, Patnayakuni, Ravi, Patnayakuni, Nainika·1997·Communications of the ACM

Abstract

The article focuses on relationship between measures of information technology (IT) investment and facets of corporate business performance. The results of the authors's study suggest that IT investments have begun to show results in proving they can make a positive contribution to firm output and labor productivity. However, there is a need to improve the modeling and measurement of the performance effects of aggregate IT investments. The Authors' study suggests that measures of IT investment have differential effects on the various measures of corporate business performance. A research strategy for modeling IT effects on firm output performance and labor productivity needs to be different from a research strategy for modeling IT effects on management effectiveness and strategic business performance. Another significant issue is how IT's effects should be measured. Organizations measure value of IT investments to a very limited extent in terms of minimal benchmarks of time and cost schedules.

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Crossref · 10.1145/256175.256191

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Metadata

Authors
Rai, A., Patnayakuni, R., & Patnayakuni, N.
Venue
Communications of the ACM
Published
1997-07
Volume
40
Issue
7
Pages
89-97
ISSN
  • 0001-0782 (ISSN-L)
  • 1557-7317
OpenAlex
W2111156986
Cited by
368
References
1
FWCI
17.29
Type
journal article
Language
en
Open access
bronze

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.