The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Technology investment and business performance
Open accessAbstract
The article focuses on relationship between measures of information technology (IT) investment and facets of corporate business performance. The results of the authors's study suggest that IT investments have begun to show results in proving they can make a positive contribution to firm output and labor productivity. However, there is a need to improve the modeling and measurement of the performance effects of aggregate IT investments. The Authors' study suggests that measures of IT investment have differential effects on the various measures of corporate business performance. A research strategy for modeling IT effects on firm output performance and labor productivity needs to be different from a research strategy for modeling IT effects on management effectiveness and strategic business performance. Another significant issue is how IT's effects should be measured. Organizations measure value of IT investments to a very limited extent in terms of minimal benchmarks of time and cost schedules.
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Citations
Cites
The productivity paradox of information technology
Brynjolfsson, E. (1993) · Communications of the ACM · doi:10.1145/163298.163309 · Cited by 2,604
Cited by
RAVICHANDRAN, T., LERTWONGSATIEN, C., & LERTWONGSATIEN, C. (2005) · Journal of Management Information Systems · doi:10.1080/07421222.2005.11045820 · Cited by 1,238
Chae, H.-C., Koh, C. E., & Prybutok, V. R. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.1.14 · Cited by 461
Schryen, G. (2013) · European Journal of Information Systems · doi:10.1057/ejis.2012.45 · Cited by 420
Kim, T. G., Lee, J. H., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2007.05.016 · Cited by 369
Sykes, T. A., Venkatesh, V., & Johnson, J. L. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.1.03 · Cited by 210
Information Technology Impacts on Firm Performance: An Extension of Kohli and 1
Sabherwal, R., & Jeyaraj, A. (2015) · MIS Quarterly · doi:10.25300/misq/2015/39.4.4 · Cited by 200
Determinants of service quality and continuance intention of online services: The case of eTax
Hu, P. J., Brown, S. A., Thong, J. Y. L., Chan, F. K. Y., & Tam, K. Y. (2009) · Journal of the American Society for Information Science and Technology · doi:10.1002/asi.20956 · Cited by 139
Kirs, P., & Bagchi, K. (2012) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.02.003 · Cited by 41
Metadata
- Authors
- Rai, A., Patnayakuni, R., & Patnayakuni, N.
- Venue
- Communications of the ACM
- Published
- 1997-07
- Volume
- 40
- Issue
- 7
- Pages
- 89-97
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2111156986
- Cited by
- 368
- References
- 1
- FWCI
- 17.29
- Type
- journal article
- Language
- en
- Open access
- bronze
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
