Monetizing Network Hospitality: Hospitality and Sociability in the Context of Airbnb
Abstract
We present a qualitative study of hospitality exchange processes that take place via the online peer-to-peer platform Airbnb. We explore 1) what motivates individuals to monetize network hospitality and 2) how the presence of money ties in with the social interaction related to network hospitality. We approach the topic from the perspective of hosts -- that is, Airbnb users who participate by offering accommodation for other members in exchange for monetary compensation. We found that participants were motivated to monetize network hospitality for both financial and social reasons. Our analysis indicates that the presence of money can provide a helpful frame for network hospitality, supporting hosts in their efforts to accomplish desired sociability, select guests consistent with their preferences, and control the volume and type of demand. We conclude the paper with a critical discussion of the implications of our findings for network hospitality and, more broadly, for the so-called sharing economy.
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Such a transformation makes digital commoning practices increasingly selective, which may lead to discrimination of users.
“Such a transformation makes that digital commoning practices become increasingly selective, which may, for instance, lead to discrimination of users (Ikkala and Airi, 2015).”
From The illusion of the digital commons: 'False consciousness' in online alternative economies (2017) · cites this paper as Ikkala and Airi, 2015
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Argonauts of the Western Pacific
Malinowski, B. (2002) · doi:10.4324/9780203421260 · Cited by 2,160 · see citing works
Mauss, M. (2002) · Routledge (W.D. Halls trans., 2002) · doi:10.4324/9780203407448 · Cited by 832 · cited 1× · see citing works
“It thus seems that in monetized network hospitality there still exists a residue of traditional forms of hospitality exchange, as described for example in ethnographic accounts of Mauss [16] and Malinowski [17], in which exchange of material and symbolic gifts play an important role in establishing and consolidating s…”
BackgroundDigital Discrimination: The Case of Airbnb.com
Edelman, B. G., & Luca, M. (2014) · doi:10.2139/ssrn.2377353 · Cited by 471 · see citing works
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The sharing economy and digital platforms: A review and research agenda
Sutherland, W., & Jarrahi, M. H. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.07.004 · Cited by 725 · see citing works
If nearly all <i>Airbnb</i> reviews are positive, does that make them meaningless?
Bridges, J., & Vásquez, C. (2018) · Current Issues in Tourism · doi:10.1080/13683500.2016.1267113 · Cited by 205 · see citing works
The Sharing Economy in Computing: A Systematic Literature Review
Dillahunt, T. R., Wang, X., Wheeler, E., Cheng, H. F., Hecht, B., & Zhu, H. (2017) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3134673 · Cited by 130 · see citing works
The Superhost. Biopolitics, home and community in the Airbnb dream-world of global hospitality
Roelofsen, M., & Minca, C. (2018) · Geoforum · doi:10.1016/j.geoforum.2018.02.021 · Cited by 123 · see citing works
The illusion of the digital commons: 'False consciousness' in online alternative economies
Ossewaarde, M., & Reijers, W. (2017) · Organization · doi:10.1177/1350508417713217 · Cited by 54 · see citing works
Where the host is part of the deal: Social and economic value in the platform economy
Dann, D., Teubner, T., Adam, M. T. P., & Weinhardt, C. (2020) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2019.100923 · Cited by 33 · see citing works
At home with guests – discussing hosting on airbnb through the lens of labour
Knaus, K. (2020) · Applied Mobilities · doi:10.1080/23800127.2018.1504600 · Cited by 24 · see citing works
Teubner, T., Adam, M., Camacho, S., & Hassanein, K. (2022) · Information Systems Management · doi:10.1080/10580530.2020.1871533 · Cited by 17 · see citing works
- Authors
- Ikkala, T., & Lampinen, A.
- Affiliations
- University of Helsinki (FI)
- ORCID
- Lampinen, Airi
- Venue
- Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
- Publisher
- ACM
- Published
- 2015-02-28
- Pages
- 1033-1044
- OpenAlex
- W2076998355
- Cited by
- 241
- References
- 3
- Citations by year
- 2026: 2 · 2025: 10 · 2024: 10 · 2023: 36 · 2022: 21 · 2021: 22 · 2020: 20 · 2019: 38 · 2018: 30 · 2017: 31 · 2016: 18 · 2015: 3
- FWCI
- 91.96
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- ACM Conference on Computer Supported Cooperative Work (CSCW) (publishedVersion)
- Funders
- Emil Aaltosen Säätiö
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Keywords
- Airbnb, peer-to-peer platforms, monetization, social interaction, sharing economy, accommodation sharing, sociability, demand control
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