The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.
The emerging role of electronic marketplaces on the Internet
Open accessAbstract
Functions of a MarketMarkets (electronic or otherwise) have three main functions, summarized in Table 1: matching buyers and sellers; facilitating the exchange of information, goods, services and payments associated with market transactions; and providing an institutional infrastructure, such as a legal and regulatory framework, that enables the efficient functioning of the market.In a modern economy, the first two functions are provided by intermediaries, while the institutional infrastructure is typically the province of governments.Internet-based electronic marketplaces leverage information technology to perform these functions with increased effectiveness and reduced transaction costs, resulting in more efficient, "friction-free" markets. Matching Buyers and Sellers.Markets "clear" by matching demand and supply.This process of matching buyers' demand with sellers' product offerings has three main components: determining
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“Studies (Bakos, 1998;Chopra & Meindl, 2001;Gurbaxani & Whang, 1991;Shapiro & Varian, 1999) show that larger scope of business demands e-business to reduce costs, to integrate demand and improve inventory management and to benefit from synergy of modern applications and traditional business.”
From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Bakos, 1998
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In the citing paper
“Prior research shows that search costs decrease in electronic markets due to diminishing cost of data exchange.This, in turn, enables consumers to find offers that meet their needs and tastes (Bakos, 1997(Bakos, , 1998)).”
From Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008) · cites this paper as Bakos, 1998
The cited source says what the claim attributes to it.
In the citing paper
“Prior research shows that search costs decrease in electronic markets due to diminishing cost of data exchange.This, in turn, enables consumers to find offers that meet their needs and tastes (Bakos, 1997(Bakos, , 1998)).”
From Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008) · cites this paper as Bakos, 1998
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“Scholars describe SBO as an adoption predicator; the greater the scope of business, the more likelihood enterprises invest to digitalize operations and to reduce internal co-ordination costs, administrative complexities, and information processing (Bakos, 1998;Chopra & Meindl, 2001;Hitt, 1999;Zhu et al., 2003).”
From Using T-O-E theoretical framework to study the adoption of ERP solution (2016) · cites this paper as Bakos, 1998
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Cites
Reducing buyer search costs: Implications for electronic marketplaces
Bakos, J. Y. (1997) · Management Science · doi:10.1287/mnsc.43.12.1676 · Cited by 2,259
Increasing returns and the new world of business.
Arthur, W. (1996) · PubMed · Cited by 870
Agent-mediated electronic commerce: a survey
Guttman, R. H., Moukas, A., & Maes, P. (1998) · The Knowledge Engineering Review · doi:10.1017/s0269888998002082 · Cited by 684
An Exploratory Study of the Emerging Role of Electronic Intermediaries
Bailey, J. P., & Bakos, Y. (1997) · International Journal of Electronic Commerce · doi:10.1080/10864415.1997.11518287 · Cited by 632
Self-citationBundling Information Goods: Pricing, Profits and EfficiencyPreprint
Bakos, Y., & Brynjolfsson, E. (1997) · SSRN Electronic Journal · doi:10.2139/ssrn.11488 · Cited by 219
Self-citationGeorgia Institute of Technology
Belasco, A. S., Bergman, D., & Trivette, M. J. (2023) · Rowman & Littlefield Publishers eBooks · doi:10.5771/9781475873191-142 · Cited by 124
A Framework for Identifying Web-Based Electronic Commerce Opportunities
Riggins, F. J. (1999) · Journal of Organizational Computing and Electronic Commerce · doi:10.1207/s153277440904_4 · Cited by 121
Disintermediation and the internet
Gellman, R. (1996) · Government Information Quarterly · doi:10.1016/s0740-624x(96)90002-7 · Cited by 121
At Massachusetts Institute of Technology
Greeley, R. B. (1945) · The Journal of Land & Public Utility Economics · doi:10.2307/3159000 · Cited by 107
Gates, B. (1999) · Cited by 32
Interorganizational information systems : strategic implications for competition and cooperation
Bakos, J. Y. (1988) · DSpace@MIT (Massachusetts Institute of Technology) · Cited by 27
Bundling Information Goods: Pricing, Profits, and Efficiency.: Pricing, Profits, and Efficiency.
Bakos, Y., & Brynjolfsson, E. (1999) · Dialnet (Universidad de la Rioja) · Cited by 21
Self-citation
Flagged first, then by citations
Research works printed but not linked: 4
- Arthur B., 1996, Rev., 100
- Bailey J., 1997, Proceedings of the 25th Telecommunications Policy Research Conference
- Cortese A., 1998, BusinessWeek
- Gates W. The RoadAhead. Penguin Books New York 1995. Gates W. The RoadAhead. Penguin Books New York 1995.
Cited by
Sorted by citations
Buhalis, D., & Law, R. (2008) · Tourism Management · doi:10.1016/j.tourman.2008.01.005 · Cited by 3,823
“This, in turn, enables consumers to find offers that meet their needs and tastes (Bakos, 1997, 1998).”
BackgroundFrictionless commerce? A comparison of Internet and conventional retailers
Brynjolfsson, E., & Smith, M. D. (2000) · Management Science · doi:10.1287/mnsc.46.4.563.12061 · Cited by 2,498
Building Effective Online Marketplaces with Institution-Based Trust
Pavlou, P. A., & Gefen, D. (2004) · Information Systems Research · doi:10.1287/isre.1040.0015 · Cited by 2,516
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
McKinney, V. R., Yoon, K., & Zahedi, F. M. (2002) · Information Systems Research · doi:10.1287/isre.13.3.296.76 · Cited by 1,997
Digital affordances, spatial affordances, and the genesis of entrepreneurial ecosystems
Autio, E., Nambisan, S., Thomas, L. D. W., & Wright, M. (2018) · Strategic Entrepreneurship Journal · doi:10.1002/sej.1266 · Cited by 1,738
Metadata
- Authors
- Bakos, Y.
- Affiliations
- New York University (US)
- Corresponding author
- Bakos, Yannis
- ORCID
- Bakos, Yannis
- Venue
- Communications of the ACM
- Published
- 1998-08
- Volume
- 41
- Issue
- 8
- Pages
- 35-42
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2011896860
- Cited by
- 1,386
- References
- 12
- Citations by year
- 2026: 4 · 2025: 10 · 2024: 11 · 2023: 18 · 2022: 23 · 2021: 24 · 2020: 29 · 2019: 27 · 2018: 23 · 2017: 30 · 2016: 24 · 2015: 49 · 2014: 46 · 2013: 47 · 2012: 54
- FWCI
- 222.08
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Communications of the ACM (publishedVersion)
- Faculty Digital Archive (New York University Florence) (submittedVersion)
- UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Business, Management and Accounting › Business and International Management › E-commerce and Technology Innovations
- Social Sciences › Decision Sciences › Management Science and Operations Research › Auction Theory and Applications
- Keywords
- electronic markets, e-commerce, buyer-seller matching, transaction costs, market clearing, intermediaries, institutional infrastructure, frictionless markets, online marketplaces
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