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Learning analytics in higher education --- challenges and policies: a review of eight learning analytics policies
Abstract
This paper presents the results of a review of eight policies for learning analytics of relevance for higher education, and discusses how these policies have tried to address prominent challenges in the adoption of learning analytics, as identified in the literature. The results show that more considerations need to be given to establishing communication channels among stakeholders and adopting pedagogy-based approaches to learning analytics. It also reveals the shortage of guidance for developing data literacy among end-users and evaluating the progress and impact of learning analytics. Moreover, the review highlights the need to establish formalised guidelines to monitor the soundness, effectiveness, and legitimacy of learning analytics. As interest in learning analytics among higher education institutions continues to grow, this review will provide insights into policy and strategic planning for the adoption of learning analytics.
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“It is possible that stakeholders might not be aware of their textual data (eg, forum posts or conversations) on digital platforms (eg, MOOCs and LMS) being used in LLMs-based innovations for different purposes of automation (eg, automated reply and training chatbots) as the consenting process is often embedded into the enrollment or signing up of these platforms (Tsai & Gasevic, 2017).”
From Practical and ethical challenges of large language models in education: A systematic scoping review (2024) · cites this paper as Tsai & Gasevic, 2017
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“In a review of extant literature, Tsai & Gašević [17] identified six primary challenges related to strategic planning and learning analytics policies, including a shortage of leadership capabilities and insufficient training opportunities for end-users.”
BackgroundResultThe added value of Learning Analytics in Higher Education
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Learning Analytics in Higher Education: A Bibliometric Analysis
Magdalena, Y., Warnars, H. L. H. S., Prabowo, H., & Sfenrianto, S. (2024) · International Conference on Intelligent Cybernetics Technology & Applications (ICICyTA) · doi:10.1109/icicyta64807.2024.10913008
Öz, S., & Levent, F. (2025) · Journal of Qualitative Research in Education · doi:10.14689/enad.42.1973
Verdezoto, V. K. R., Ojeda, L. E. P., Acuña-Pincay, S. M., Pita, R. E. L., & Pita, J. M. L. (2025) · Revista Científica Multidisciplinar G-nerando · doi:10.60100/rcmg.v6i1.638
A Learning Analytics Framework for Higher Education in South Africa
Matsebula, F., Mnkandla, E., & Masombuka, T. (2025) · Lecture notes in computer science · doi:10.1007/978-3-031-98185-2_27
Learning and Teaching in AI-Empowered Higher Education
Long, Y., Zhu, Y., & Zhang, Y. (2025) · Research of Chinese education · doi:10.1007/978-981-96-9005-3_2
Learning Analytics und digitale Lehre
Brunner, R. (2025) · Springer eBooks · doi:10.1007/978-3-658-48999-1_26
A needs analysis for institutional analytics
Silva, L. M. H. D., Rodríguez‐Triana, M. J., & Chounta, I. (2025) · Studies in Higher Education · doi:10.1080/03075079.2025.2596129
Вяльцев, А. В. (2025) · Management of Education · doi:10.25726/t0157-2112-4014-t
Overview of Research on Higher Education Teachers’ Involvement in Learning Analytics
Marolt, M., & Jakšić, D. (2026) · Organizacija · doi:10.2478/orga-2026-0005
“LA implementation represents a complex, multi-stake-holder endeavour aimed at supporting educators in addressing questions related to student learning (Tsai & Gašević, 2017).”
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Chomunorwa, S., & den Berg, C. L. V. (2026) · South African journal of information management · doi:10.4102/sajim.v28i1.2131
The Ambivalent Gaze: Student Perspectives on Surveillance in Higher Education
Kutlugun, H. E., Rakhimova, D., Atkhamova, A., & Mirzayev, A. (2025) · International Conference on Future Networks and Distributed Systems (ICFNDS) · doi:10.1145/3789692.3789842
“[54].”
Beyond Descriptive Analytics: Faculty Experiences with Educational Data Analytics in Sri Lanka
Pathirana, G. Y., Samarakkody, T. N., & Wickramasinghe, Y. (2026) · International Research Conference on Smart Computing and Systems Engineering (SCSE) · doi:10.1109/scse70081.2026.11499791
Codes of Ethics for Generative Artificial Intelligence in Higher Education: Do They Matter?
Marín, V. I., & Edırısıngha, P. (2026) · Médiations et médiatisations · doi:10.52358/mm.vi25.510
Asmayani, Rosmiati, E., & Seprida, R. (2025) · Venn Journal of Sustainable Innovation on Education Mathematics and Natural Sciences · doi:10.53696/venn.v5i1.361
“Penelitian terbaru menekankan pentingnya transparansi penggunaan data, perlindungan identitas siswa, serta pengelolaan data yang bertanggung jawab dalam sistem learning analytics (Pardo & Siemens, 2019; Tsai & Gasevic, 2017).”
Trajectory-Aware Attendance Risk Prediction in Higher Education
Jaggi, S. (2026) · International Conference on Inventive Computing and Informatics (ICICI) · doi:10.1109/icici68773.2026.11580718
Metadata
- Authors
- Tsai, Y.-S., & Gasevic, D.
- Affiliations
- University of Edinburgh (GB)
- The University of Edinburgh, Edinburgh, United Kingdom
- ORCID
- Tsai, Yi-Shan
- Venue
- Proceedings of the Seventh International Learning Analytics & Knowledge Conference
- Publisher
- ACM
- Published
- 2017-03-13
- Pages
- 233-242
- OpenAlex
- W2593639882
- Cited by
- 211
- References
- 20
- Citations by year
- 2026: 20 · 2025: 22 · 2024: 32 · 2023: 31 · 2022: 28 · 2021: 20 · 2020: 31 · 2019: 14 · 2018: 10 · 2017: 3
- FWCI
- 14.63
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International Conference on Learning Analytics and Knowledge (LAK) (publishedVersion)
- HAL (submittedVersion)
- Funders
- European Commission (562080-EPP-1-2015-1-BE-EPPKA3-PIFORW)
- Topics
- Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Big Data and Business Intelligence
- Physical Sciences › Computer Science › Information Systems › Educational and Technological Research
- Keywords
- learning analytics, higher education, barriers to adoption, stakeholder communication, data literacy, strategic planning
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