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Embodied conversational interface agents
Open accessAbstract
This article focuses on human-computer interface design based on the skills of human conversation <!--[if gte mso 9]> Biblioteca de Ciencias y Tecnología Normal Biblioteca de Ciencias y Tecnología 2 0 2006-05-24T23:24:00Z 2006-05-24T23:24:00Z 1 198 1089 UCLA 9 2 1285 11.6568 <![endif]--><!--[if gte mso 9]> Clean Clean 21 false false false MicrosoftInternetExplorer4 <![endif]--><!--[if gte mso 9]> <![endif]--> <!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:595.3pt 841.9pt; margin:70.85pt 3.0cm 70.85pt 3.0cm; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> <!--[if gte mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Tabla normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} <![endif]--> This article focuses on human-computer interface design based on the skills of human conversation. The metaphor of face-to-face conversation has been applied to human-computer interface design. Some of the features of human-human conversation being implemented in this new genre of embodied conversational agent. Embodied conversational agents also bring a new dimension to discussions about the relationship between emulation and simulation, as well as to the role of foundational principles in interface design. Embodied conversational agents represent a new slant on the argument about whether it is wise to anthropomorphize the interface. Researchers should be encouraged to develop embodied conversational agents to address the adequacy of their theories of human behavior when implementing effective interfaces. Properties of human conversation which had to be modeled for the systems are synchronization, function rather than behavior, multithreadedness and entrainment. Another factor motivating interface designers to develop embodied conversational agents is the increasing computational capacity in many objects and environments beyond the desktop computer, such as smart rooms and intelligent toys, in environments as diverse as military battlefields and children's museums.
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Metadata
- Authors
- Cassell, J.
- Venue
- Communications of the ACM
- Published
- 2000-04
- Volume
- 43
- Issue
- 4
- Pages
- 70-78
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2021291367
- Cited by
- 393
- References
- 1
- FWCI
- 28.32
- Type
- journal article
- Language
- en
- Open access
- bronze
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