The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
The impact of animated interface agents: a review of empirical research
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Citations
Cites
Telling more than we can know: Verbal reports on mental processes.
Nisbett, R. E., & Wilson, T. D. (1977) · Psychological Review · doi:10.1037/0033-295x.84.3.231 · Cited by 11,317
Nass, C., Steuer, J., & Tauber, E. R. (1994) · Conference companion on Human factors in computing systems - CHI '94 · doi:10.1145/259963.260288 · Cited by 579
Direct manipulation vs. interface agents
Shneiderman, B., & Maes, P. (1997) · Interactions · doi:10.1145/267505.267514 · Cited by 518 · cited 2×
“One argument capitalizes on the fact that humanization of the interface may induce false mental models of the system (Norman, 1994; Shneiderman & Maes, 1997; Wilson, 1997).”
BackgroundSproull, L., Subramani, M., Kiesler, S., Walker, J., & Waters, K. (1996) · Human-Computer Interaction · doi:10.1207/s15327051hci1102_1 · Cited by 399
Communicative facial displays as a new conversational modality
Takeuchi, A., & Nagao, K. (1993) · Proceedings of the SIGCHI conference on Human factors in computing systems - CHI '93 · doi:10.1145/169059.169156 · Cited by 140
Cited by
(2006) · Cited by 2,256
Interacting with educational chatbots: A systematic review
Kuhail, M. A., Alturki, N., Alramlawi, S., & Alhejori, K. (2023) · Education and Information Technologies · doi:10.1007/s10639-022-11177-3 · Cited by 841
Qiu, L., & Benbasat, I. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222250405 · Cited by 737
Li, J. (2015) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2015.01.001 · Cited by 652
Emotional design in multimedia learning: Effects of shape and color on affect and learning
Plass, J. L., Heidig, S., Hayward, E. O., Homer, B. D., & Um, E. (2014) · Learning and Instruction · doi:10.1016/j.learninstruc.2013.02.006 · Cited by 550
Metadata
- Authors
- DEHN, D. M., & VAN MULKEN, S.
- Venue
- International Journal of Human-Computer Studies
- Publisher
- Elsevier BV
- Published
- 2000-01
- Volume
- 52
- Issue
- 1
- Pages
- 1-22
- ISSN
- 1071-5819 (ISSN-L)
- OpenAlex
- W2032099985
- Cited by
- 567
- References
- 5
- FWCI
- 31.72
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: The impact of animated interface agents: a review of empirical research. https://app.cochat.ai/papers/10.1006/ijhc.1999.0325
- The paper
- DEHN, D. M., & VAN MULKEN, S. (2000). The impact of animated interface agents: a review of empirical research. International Journal of Human-Computer Studies. https://doi.org/10.1006/ijhc.1999.0325
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
