“It’s Just Part of Me:” Understanding Avatar Diversity and Self-presentation of People with Disabilities in Social Virtual Reality
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In social Virtual Reality (VR), users are embodied in avatars and interact with other users in a face-to-face manner using avatars as the medium. With the advent of social VR, people with disabilities (PWD) have shown an increasing presence on this new social media. With their unique disability identity, it is not clear how PWD perceive their avatars and whether and how they prefer to disclose their disability when presenting themselves in social VR. We fill this gap by exploring PWD’s avatar perception and disability disclosure preferences in social VR. Our study involved two steps. We first conducted a systematic review of fifteen popular social VR applications to evaluate their avatar diversity and accessibility support. We then conducted an in-depth interview study with 19 participants who had different disabilities to understand their avatar experiences. Our research revealed a number of disability disclosure preferences and strategies adopted by PWD (e.g., reflect selective disabilities, present a capable self). We also identified several challenges faced by PWD during their avatar customization process. We discuss the design implications to promote avatar accessibility and diversity for future social VR platforms.
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Some people embrace disability as a core identity depending on person and social context.
“Furthermore, disclosure varies by person and context: some people, and depending on the social context, embrace disability as a core identity, while others generally or temporarily minimize it to 'present a capable self' [118].”
From Engaging Communities Meaningfully in Defining Disability Representation for AI Image Generation (2026) · cites this paper as [118]
The literature suggests flexibility, providing a range of potential depictions.
“As such, the literature suggests flexibility, providing a range of potential depictions [76, 118, 119].”
From Engaging Communities Meaningfully in Defining Disability Representation for AI Image Generation (2026) · cites this paper as [118]
Some people generally or temporarily minimize disability to 'present a capable self'.
“Furthermore, disclosure varies by person and context: some people, and depending on the social context, embrace disability as a core identity, while others generally or temporarily minimize it to 'present a capable self' [118].”
From Engaging Communities Meaningfully in Defining Disability Representation for AI Image Generation (2026) · cites this paper as [118]
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Using thematic analysis in psychology
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“As a result, social VR provides new afordances for avatar design and interaction [34, 45, 59, 83].”
BackgroundA Face Recognition Application for People with Visual Impairments: Understanding Use Beyond the Lab
Zhao, Y., Wu, S., Reynolds, L., & Azenkot, S. (2018) · Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3173574.3173789 · Cited by 84 · see citing works
Self-citationZhao, Y., Wu, S., Reynolds, L., & Azenkot, S. (2017) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3134756 · Cited by 68 · see citing works
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Cited by
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“They only care to show us the wheelchair”: disability representation in text-to-image AI models
Mack, K. A., Qadri, R., Denton, R., Kane, S. K., & Bennett, C. L. (2024) · Proceedings of the CHI Conference on Human Factors in Computing Systems · doi:10.1145/3613904.3642166 · Cited by 67 · see citing works
Engaging Communities Meaningfully in Defining Disability Representation for AI Image Generation
Thieme, A., Faia Marques, R., Grayson, M., Balachandar, S., Tyler Cassidy, C., Choksi, M. Z., Longden, C., Huda, R. S., Ileve Kalovwe, N., Mallon, C., et al. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790768 · Cited by 1 · see citing works
- Authors
- Zhang, K., Deldari, E., Lu, Z., Yao, Y., & Zhao, Y.
- Affiliations
- University of Wisconsin–Madison (US)
- University of Maryland, Baltimore County (US)
- City University of Hong Kong (HK)
- Venue
- Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility
- Publisher
- ACM
- Published
- 2022-10-22
- Pages
- 1-16
- OpenAlex
- W4293112386
- Cited by
- 82
- References
- 6
- Citations by year
- 2026: 20 · 2025: 23 · 2024: 22 · 2023: 17
- FWCI
- 12.40
- Type
- conference paper
- Language
- en
- Open access
- green
- arxiv.org
- Locations
- International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) (publishedVersion)
- arXiv (Cornell University) (submittedVersion)
- Maryland Shared Open Access Repository (USMAI Consortium) (submittedVersion, cc-by)
- arXiv (Cornell University) (cc-by)
- Digital Repository at the University of Maryland (University of Maryland College Park) (cc-by)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Virtual Reality Applications and Impacts
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Social Sciences › Safety Research › Disability Rights and Representation
- Keywords
- social virtual reality, people with disabilities, disability disclosure, avatar customization, accessibility, disability identity
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