User Experience of In-Vehicle Gesture Interaction: Exploring the Effect of Autonomy and Competence in a Mock-Up Experiment
Abstract
To interact with the increasing number of infotainment systems today, touchless gestures are gaining popularity. But only if the interaction is adapted to human needs, the proposed benefits will come into effect. A three-way (2 x 2 x 2) mixed design was adopted examining basic psychological needs and their association with motivation, UX, and the acceptance of gestures. Thereby, the influence of freedom in the gesture execution, visual cues, and motivation framing was investigated. In this study, 27 participants experienced gesture interaction with infotainment content in an experiment with a realistic car mock-up. Results suggest that participants perceived higher autonomy interacting with free gestures and higher competence for the supportive visualization with visual cues. Autonomy, competence, and system relatedness affected the motivation, UX, and acceptance. The present study provides novel insights into the acceptance of in-vehicle gesture interaction and implications for future design of automotive user interfaces.
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Previous studies assessing Basic Psychological Need Satisfaction in user experience design, automotive user interface design, or chatbot interaction have used individually adapted versions of existing scales.
“Previous studies assessing BPN Satisfaction in broader user experience design contexts (e.g., Hassenzahl et al., 2010;Karapanos et al., 2015;Lallemand et al., 2014;Partala & Kallinen, 2012;Tuch et al., 2013), automotive user interface design (Stiegemeier et al., 2022), or during chatbot interaction (e.g., De Vreede et al., 2021;Jiménez-Barreto et al., 2021;Moradbakhti et al., 2022) have used”
From Development and Validation of a Basic Psychological Needs Scale for Technology Use (2024) · cites this paper as Stiegemeier et al., 2022
Cites
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Ryan, R. M., & Deci, E. L. (2000) · Contemporary Educational Psychology · doi:10.1006/ceps.1999.1020 · Cited by 18,666 · cited 10× · see citing works
“Motivation can be described on a continuum from intrinsic regulation to identified regulation and amotivation [12, 49].”
BackgroundInfluentialTechnology Acceptance Model 3 and a Research Agenda on Interventions
Venkatesh, V., & Bala, H. (2008) · Decision Sciences · doi:10.1111/j.1540-5915.2008.00192.x · Cited by 8,159 · cited 1× · see citing works
“The intention to use the system was assessed with three items on a 5-point Likert scale [60].”
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Gambino, A., Fox, J., & Ratan, R. (2020) · Human-Machine Communication · doi:10.30658/hmc.1.5 · Cited by 626 · cited 1× · see citing works
“While the effect has been already described in the Computers As Social Actors (CASA) paradigm [18, 41] or literature on anthropomorphism [2, 15, 31, 62], the connection to basic needs and the important implications on acceptance are newly drawn in this work.”
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Development and Validation of a Basic Psychological Needs Scale for Technology Use
Moradbakhti, L., Leichtmann, B., & Mara, M. (2024) · Psychological Test Adaptation and Development · doi:10.1027/2698-1866/a000062 · Cited by 41 · see citing works
Beyond Intrinsic Motivation: The Role of Autonomous Motivation in User Experience
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- Authors
- Stiegemeier, D., Bringeland, S., Kraus, J., & Baumann, M.
- Affiliations
- Universität Ulm (DE)
- Robert Bosch (Germany) (DE)
- Venue
- Proceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
- Publisher
- ACM
- Published
- 2022-09-17
- Pages
- 285-296
- OpenAlex
- W4296306273
- Cited by
- 14
- References
- 6
- Citations by year
- 2026: 2 · 2025: 4 · 2024: 5 · 2023: 3
- FWCI
- 2.32
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Interactive and Immersive Displays
- Physical Sciences › Computer Science › Human-Computer Interaction › Hand Gesture Recognition Systems
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- infotainment systems, user experience, basic psychological needs, autonomy, competence, motivation, visual cues, automotive user interfaces
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