It Takes a Village: A Case for Including Extended Family Members in the Joint Oversight of Family-based Privacy and Security for Mobile Smartphones
Open accessAbstract
We conducted a user study with 19 parent-teen dyads to understand the perceived benefits and drawbacks of using a mobile app that allows them to co-manage mobile privacy, safety, and security within their families. While the primary goal of the study was to understand the use case as it pertained to parents and teens, an emerging finding from our study was that participants found value in extending app use to other family members (siblings, cousins, and grandparents). Participants felt that it would help bring the necessary expertise into their immediate family network and help protect the older adults and children of the family from privacy and security risks. However, participants expressed that co-monitoring by extended family members might cause tensions in their families, creating interpersonal conflicts. To alleviate these concerns, participants suggested more control over the privacy features to facilitate sharing their installed apps with only trusted family members.
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Parents are often the primary stakeholders who care the most about their teens' safety and are frequently responsible for making decisions about online risk management, monitoring, and protection.
“Parents are often the primary stakeholders who care the most about their teens' safety and are frequently responsible for making decisions about online risk management, monitoring, and protection [7, 8, 40, 46, 90].”
From From Vulnerable to Resilient: Examining Parent and Teen Perceptions on How to Respond to Unwanted Cybergrooming Advances (2026) · cites this paper as [7]
Section 4.2 describes parents checking their teens’ apps for safety concerns and potentially restricting their phone use. It also reports concern that extended family might blame parents for teens’ unsafe online behavior. These passages support parental involvement in monitoring and protection, but do not establish that parents care the most or are generally the primary decision-makers for online risk management; the paper examines shared family oversight. (LLM, conf=0.82)
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Cites
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Flagged first, then by citations
Research works printed but not linked: 1
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Cited by
Sorted by citations
Oguine, O. C., Park, J. K., Akter, M., Olesk, J., Alluhidan, A., Wisniewski, P., & Badillo-Urquiola, K. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3710995 · Cited by 8 · see citing works
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Self-citationZhang, X., Akter, M., An, H., Liu, M., Zhang, Q., Huang, L., Cho, J.-H., J. Wisniewski, P., & Lee, S. W. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790949
Self-citation
- Authors
- Akter, M., Alghamdi, L., Kropczynski, J., Lipford, H. R., & Wisniewski, P. J.
- Affiliations
- Vanderbilt University (US)
- University of Central Florida (US)
- University of Cincinnati (US)
- University of North Carolina at Charlotte (US)
- Department of Computer Science, Vanderbilt University, United States
- Venue
- Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2023-04-19
- Pages
- 1-7
- OpenAlex
- W4366550470
- Cited by
- 23
- References
- 25
- Citations by year
- 2026: 4 · 2025: 11 · 2024: 6 · 2023: 2
- FWCI
- 21.37
- Type
- conference paper
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) (publishedVersion)
- arXiv (Cornell University) (submittedVersion, cc-by-nc-nd)
- arXiv (Cornell University)
- Funders
- National Science Foundation (1844881, 1814110, 1814068, 1814439)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Physical Sciences › Computer Science › Information Systems › User Authentication and Security Systems
- Social Sciences › Education › Child Development and Digital Technology
- Keywords
- family privacy, mobile privacy, smartphone security, co-monitoring, parent-adolescent relationships, interpersonal conflict, older adults, children
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