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Cited by 283

The DOI matches its Crossref record; 181 of the 181 references it cites were found in a registry or an index.

Evaluating Recommender Systems: Survey and Framework

Open access
Zangerle, Eva, Bauer, Christine·2023·ACM Computing Surveys

Abstract

The comprehensive evaluation of the performance of a recommender system is a complex endeavor: many facets need to be considered in configuring an adequate and effective evaluation setting. Such facets include, for instance, defining the specific goals of the evaluation, choosing an evaluation method, underlying data, and suitable evaluation metrics. In this article, we consolidate and systematically organize this dispersed knowledge on recommender systems evaluation. We introduce the Framework for Evaluating Recommender systems (FEVR), which we derive from the discourse on recommender systems evaluation. In FEVR, we categorize the evaluation space of recommender systems evaluation. We postulate that the comprehensive evaluation of a recommender system frequently requires considering multiple facets and perspectives in the evaluation. The FEVR framework provides a structured foundation to adopt adequate evaluation configurations that encompass this required multi-facetedness and provides the basis to advance in the field. We outline and discuss the challenges of a comprehensive evaluation of recommender systems and provide an outlook on what we need to embrace and do to move forward as a research community.

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Metadata

Authors
Zangerle, E., & Bauer, C.
Venue
ACM Computing Surveys
Published
2022-12-23
Volume
55
Issue
8
Pages
1-38
ISSN
  • 0360-0300 (ISSN-L)
  • 1557-7341
OpenAlex
W4292092796
Cited by
283
References
181
FWCI
51.08
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: Evaluating Recommender Systems: Survey and Framework. https://app.cochat.ai/papers/10.1145/3556536
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Zangerle, E., & Bauer, C. (2023). Evaluating Recommender Systems: Survey and Framework. ACM Computing Surveys. https://doi.org/10.1145/3556536

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