Cited by 37Persona Design and ApplicationsDesign Education and PracticeUsability and User Interface Design

Preparing Future Designers for Human-AI Collaboration in Persona Creation

Open access
Goel, Toshali, Shaer, Orit, Delcourt, Catherine, Gu, Quan, Cooper, Angel·2023·Proceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for Work

Abstract

This paper presents findings from an exploratory study investigating the use of AI text-generation tools to support novice designers in persona creation. We conducted a workshop with 22 undergraduate students enrolled in an introductory human-computer interaction course, who were instructed to use GPT-3 in the creation of personas. These novice designers were able to use GPT-3 to iterate to produce satisfactory personas, particularly when providing detailed prompts. Our findings suggest that personas created with GPT-3 assistance were mostly comparable to those created manually but rated lower on some evaluation dimensions. The study also reveals merits and concerns of using GPT-3 for persona creation. Based on our findings, we propose recommendations for novice designers on how to use text-generative AIs to create personas effectively and responsibly.

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Crossref · 10.1145/3596671.3598574

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Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • More commonly, systems display suggestions in a separated interface.

    “More commonly, systems display suggestions in a separated interface [29,43,75,89].”

    From Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process (2025) · cites this paper as [43]

    Methods §4.1 describes students using the GPT-3 Playground to generate responses for persona creation, which supports this paper as an example of using a separate AI interface. It does not compare interface designs or establish that displaying suggestions separately is more common. (LLM, conf=0.75)

    Experimental — accuracy not yet measured

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Research works printed but not linked: 2

  1. Soon-gyo Jung, Joni Salminen, Haewoon Kwak, Jisun An, and Bernard J Jansen. 2018. Automatic Persona Generation (APG) A Rationale and Demonstration. In Proceedings of the 2018 conference on human information interaction & retrieval. 321-324.
  2. David James Woo. 2022. Secondary School Student-AI Creative Writing: Strategies from Text Generator Interactions. arXiv preprint arXiv:2207.01484 (2022). · arXiv

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Authors
Goel, T., Shaer, O., Delcourt, C., Gu, Q., & Cooper, A.
Affiliations
  • Wellesley College (US)
  • Wellesley College, United States
Venue
Proceedings of the 2nd Annual Meeting of the Symposium on Human-Computer Interaction for Work
Publisher
ACM
Published
2023-06-13
Pages
1-14
OpenAlex
W4386900665
Cited by
37
References
23
Citations by year
2026: 8 · 2025: 16 · 2024: 13
FWCI
8.57
Type
conference paper
Language
en
Open access
Locations
Annual Symposium on Human-Computer Interaction for Work (CHIWORK) (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Persona Design and Applications
  • Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Keywords
persona creation, GPT-3, AI text generation, human-AI collaboration, novice designers, design education, prompt engineering, personas, responsible AI use

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