Cited by 342Ethics and Social Impacts of AIAI and HR TechnologiesHuman-Automation Interaction and Safety

Human-AI Collaboration in Data Science: Exploring Data Scientists' Perceptions of Automated AI

Open access
Wang, Dakuo, Weisz, Justin D., Muller, Michael, Ram, Parikshit, Geyer, Werner, Dugan, Casey, Tausczik, Yla, Samulowitz, Horst +1 more·2019·Proceedings of the ACM on Human-Computer Interaction

Abstract

The rapid advancement of artificial intelligence (AI) is changing our lives in many ways. One application domain is data science. New techniques in automating the creation of AI, known as AutoAI or AutoML, aim to automate the work practices of data scientists. AutoAI systems are capable of autonomously ingesting and pre-processing data, engineering new features, and creating and scoring models based on a target objectives (e.g. accuracy or run-time efficiency). Though not yet widely adopted, we are interested in understanding how AutoAI will impact the practice of data science. We conducted interviews with 20 data scientists who work at a large, multinational technology company and practice data science in various business settings. Our goal is to understand their current work practices and how these practices might change with AutoAI. Reactions were mixed: while informants expressed concerns about the trend of automating their jobs, they also strongly felt it was inevitable. Despite these concerns, they remained optimistic about their future job security due to a view that the future of data science work will be a collaboration between humans and AI systems, in which both automation and human expertise are indispensable.

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Crossref · 10.1145/3359313

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60 of 60 references verified0 citation errors · 0 not checkable

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  • Organisations use data science to analyse, predict, and enhance productivity.

    “Organisations in the current world use this discipline to analyse, predict, and accurately work in the direction which enhances their productivity [35], [36].”

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Authors
Wang, D., Weisz, J. D., Muller, M., Ram, P., Geyer, W., Dugan, C., Tausczik, Y., Samulowitz, H., & Gray, A.
Affiliations
  • IBM (United States) (US)
  • IBM Research - Cambridge (United States) (US)
  • University of Maryland, College Park (US)
Venue
Proceedings of the ACM on Human-Computer Interaction
Published
2019-11-07
Volume
3
Issue
CSCW
Pages
1-24
ISSN
2573-0142 (ISSN-L)
OpenAlex
W4288086169
Cited by
342
References
60
Citations by year
2026: 23 · 2025: 66 · 2024: 71 · 2023: 69 · 2022: 61 · 2021: 38 · 2020: 14
FWCI
49.38
Type
journal article
Language
en
Open access
Locations
  • Proceedings of the ACM on Human-Computer Interaction (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Topics
  • Social Sciences › Safety Research › Ethics and Social Impacts of AI
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
Keywords
human-AI collaboration, automated machine learning, data scientists, workplace automation, job security, feature engineering, data preprocessing, model scoring, future of work

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