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Cited by 548

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

The perfect search engine is not enough: a study of orienteering behavior in directed search

Teevan, Jaime, Alvarado, Christine, Ackerman, Mark S., Karger, David R.·2004·Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DOI 10.1145/985692.985745
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Abstract

This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier studies of directed search focused on keyword search, most of the search behavior we observed did not involve keyword search. Instead of jumping directly to their information target using keywords, our participants navigated to their target with small, local steps using their contextual knowledge as a guide, even when they knew exactly what they were looking for in advance. This stepping behavior was especially common for participants with unstructured information organization. The observed advantages of searching by taking small steps include that it allowed users to specify less of their information need and provided a context in which to understand their results. We discuss the implications of such advantages for the design of personal information management tools.

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Research works printed but not linked: 27

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Metadata

Authors
Teevan, J., Alvarado, C., Ackerman, M. S., & Karger, D. R.
Venue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2004-04-25
Pages
415-422
DOI
10.1145/985692.985745
OpenAlex
W2171593626
Cited by
548
References
1
FWCI
24.83
Type
conference paper
Language
en
Open access
closed
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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