Cited by 460Information Retrieval and Search BehaviorUsability and User Interface DesignGaze Tracking and Assistive Technology

What are you looking for?: an eye-tracking study of information usage in web search

Cutrell, Edward, Guan, Zhiwei·2007·Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Abstract

Web search services are among the most heavily used applications on the World Wide Web. Perhaps because search is used in such a huge variety of tasks and contexts, the user interface must strike a careful balance to meet all user needs. We describe a study that used eye tracking methodologies to explore the effects of changes in the presentation of search results. We found that adding information to the contextual snippet significantly improved performance for informational tasks but degraded performance for navigational tasks. We discuss possible reasons for this difference and the design implications for better presentation of search results.

Integrity signals

Registry

Crossref · 10.1145/1240624.1240690

Cites

22 of 22 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Cites

Flagged first, then by citations

7 of the 29 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Cutrell, E., & Guan, Z.
Affiliations
  • Microsoft (United States) (US)
  • University of Washington (US)
Venue
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2007-04-29
Pages
407-416
OpenAlex
W2004089651
Cited by
460
References
29
Citations by year
2026: 7 · 2025: 6 · 2024: 30 · 2023: 13 · 2022: 10 · 2021: 12 · 2020: 24 · 2019: 15 · 2018: 24 · 2017: 41 · 2016: 28 · 2015: 34 · 2014: 39 · 2013: 34 · 2012: 38
FWCI
19.36
Type
conference paper
Language
en
Open access
closed
Locations
CHI Conference on Human Factors in Computing Systems (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Physical Sciences › Computer Science › Human-Computer Interaction › Gaze Tracking and Assistive Technology
Keywords
web search, search result presentation, eye tracking, user interface design

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review