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Understanding user goals in web search

Rose, Daniel E., Levinson, Danny·2004·Proceedings of the 13th international conference on World Wide Web
DOI 10.1145/988672.988675
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Abstract

Previous work on understanding user web search behavior has focused on how people search and what they are searching for, but not why they are searching. In this paper, we describe a framework for understanding the underlying goals of user searches, and our experience in using the framework to manually classify queries from a web search engine. Our analysis suggests that so-called navigational" searches are less prevalent than generally believed while a previously unexplored "resource-seeking" goal may account for a large fraction of web searches. We also illustrate how this knowledge of user search goals might be used to improve future web search engines.

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Research works printed but not linked: 9

  1. 10.1145/860435.860453 · DOI
  2. 10.1002/asi.4630300406 · DOI
  3. Bates, 1989, J. The Design of Browsing and Berrypicking Techniques for the Online Search Interface. Online Review, 13, 407
  4. 10.1108/eb026726 · DOI
  5. 10.1145/792550.792552 · DOI · Paper page
  6. 10.1002/1097-4571(2000)9999:9999%3C::AID-ASI1607%3E3.3.CO;2-6 · DOI
  7. 10.5555/1124169.1124174 · DOI
  8. 10.1145/331403.331405 · DOI
  9. 10.1109/2.989940 · DOI

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Metadata

Authors
Rose, D. E., & Levinson, D.
Affiliations
  • Yahoo! Inc., Sunnyvale, CA
  • Yahoo! Inc., Calgary, AB Canada
Venue
Proceedings of the 13th international conference on World Wide Web
Publisher
ACM
Published
2004-05-17
Pages
13-19
DOI
10.1145/988672.988675
Cited by
563
References
0
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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CoChat. (2026). Citation check: Understanding user goals in web search. https://app.cochat.ai/papers/10.1145/988672.988675
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Rose, D. E., & Levinson, D. (2004). Understanding user goals in web search. Proceedings of the 13th international conference on World Wide Web. https://doi.org/10.1145/988672.988675