The DOI matches its Crossref record.
Office Noise, Satisfaction, and Performance
Abstract
A field study assessed disturbance by office noise in relation to environmental satisfaction, job satisfaction, and jot performance ratings among 2,391 employees at 58 sites before and/or after office renovation. In all, 54% said they were bothered often by noise, especial!y by people talking and telephones ringing. Disturbance by noise correlated with dissatisfaction with the environment and job but not with selfor supervisor-rated performance. Quasi-experimental analysis of groups reporting increased, decreased, or unchanged disturbance by noise revealed a drop in satisfaction concurrent with increasing noise. Disturbance by office noise may reflect a variety of environmental and job characteristics and may have a role in job satisfaction through both environmental satisfaction and job characteristics. Implications are discussed.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 26
- Boyce, R R, 1974, Joumal of Architectural Research, 3, 44
- Brill, M., 1984, Using office design to increase productivity (Vol. 1)
- Broadbent, D. E., 1979, Handbook of noise control
- Campbell, J. M., 1983, Environmentand Behavior, 15, 366
- Cohen, S., 1978, Advances in environmental psychology, 1
- 10.1037/0033-2909.88.1.82 · DOI · Paper page
- Cook, T. D., 1990, Handbookofindustrialandorganizationalpsychology, 491
- Glass, D. C., 1972, Urban stress: Experiments on noise and social stressors
- 10.1080/14640747008401898 · DOI · Paper page
- Kahn, R., 1992, Handbook of industrial and organizational psychology, 571
- Karasek, R., 1990, Healthy work: Stress, productivity, and the reconstruction of working file
- 10.1016/S0022-460X(70)80108-0 · doi:10.1016/s0022-460x(70)80108-0
- 10.1177/0013916582145004 · DOI
- Kryter, K., 1970, The effects of noise on man
- Langdon, F. J., 1966, Modem offices:Ausersurvey
- Locke, E., 1983, Handbookof lndustrial and Organizational Psychology, 1297
- Louis Harris & Associates, Inc., 1978, The Steelcase national study of office environments: Do they work?
- Louis Harris & Associates, Inc., 1980, The Steelcase national study of office environments
- 10.3758/BF03205003 · DOI
- 10.1177/001872087301500203 · DOI
- Poulton, E. C., 1970, The environmentand human efficiency
- Quinn, R. P., 1979, The 1977 Quality of Employment Survey
- Rosenthal, R., 1984, Essentials of behavioral research: Methods and data analysis
- Stokols, D., 1987, Handbook of environmental psychology, 41
- Sundstrom, E., 1986, Work places: The psychology of the physical environment in offices and factories
- Winkel. G. H., 1987, Handbook of environmental psychology, 71
Cited by
The job satisfaction–job performance relationship: A qualitative and quantitative review.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001) · Psychological Bulletin · doi:10.1037/0033-2909.127.3.376 · Cited by 4,760
Al horr, Y., Arif, M., Katafygiotou, M., Mazroei, A., Kaushik, A., & Elsarrag, E. (2016) · International Journal of Sustainable Built Environment · doi:10.1016/j.ijsbe.2016.03.006 · Cited by 817
Effects of control over office workspace on perceptions of the work environment and work outcomes
Lee, S. Y., & Brand, J. L. (2005) · Journal of Environmental Psychology · doi:10.1016/j.jenvp.2005.08.001 · Cited by 419
Traditional versus Open Office Design: A Longitudinal Field Study
Brennan, A., Chugh, J. S., & Kline, T. (2002) · Environment and Behavior · doi:10.1177/0013916502034003001 · Cited by 402
Alkhajah, T. A., Reeves, M. M., Eakin, E. G., Winkler, E. A. H., Owen, N., & Healy, G. N. (2012) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2012.05.027 · Cited by 381
Metadata
- Authors
- Sundstrom, E., Town, J. P., Rice, R. W., Osborn, D. P., & Brill, M.
- Venue
- Environment and Behavior
- Publisher
- SAGE Publications
- Published
- 1994-03
- Volume
- 26
- Issue
- 2
- Pages
- 195-222
- ISSN
- 0013-9165 (ISSN-L)
- 1552-390X
- OpenAlex
- W2020447877
- Cited by
- 361
- References
- 0
- FWCI
- 3.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Office Noise, Satisfaction, and Performance. https://app.cochat.ai/papers/10.1177/001391659402600204
- The paper
- Sundstrom, E., Town, J. P., Rice, R. W., Osborn, D. P., & Brill, M. (1994). Office Noise, Satisfaction, and Performance. Environment and Behavior. https://doi.org/10.1177/001391659402600204
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
