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Designing Visual Aids That Promote Risk Literacy: A Systematic Review of Health Research and Evidence-Based Design Heuristics

Garcia-Retamero, Rocio, Cokely, Edward T.·2017·Human Factors: The Journal of the Human Factors and Ergonomics Society

Abstract

Background: Effective risk communication is essential for informed decision making. Unfortunately, many people struggle to understand typical risk communications because they lack essential decision-making skills. Objective: The aim of this study was to review the literature on the effect of numeracy on risk literacy, decision making, and health outcomes, and to evaluate the benefits of visual aids in risk communication. Method: We present a conceptual framework describing the influence of numeracy on risk literacy, decision making, and health outcomes, followed by a systematic review of the benefits of visual aids in risk communication for people with different levels of numeracy and graph literacy. The systematic review covers scientific research published between January 1995 and April 2016, drawn from the following databases: Web of Science, PubMed, PsycINFO, ERIC, Medline, and Google Scholar. Inclusion criteria were investigation of the effect of numeracy and/or graph literacy, and investigation of the effect of visual aids or comparison of their effect with that of numerical information. Thirty-six publications met the criteria, providing data on 27,885 diverse participants from 60 countries. Results: Transparent visual aids robustly improved risk understanding in diverse individuals by encouraging thorough deliberation, enhancing cognitive self-assessment, and reducing conceptual biases in memory. Improvements in risk understanding consistently produced beneficial changes in attitudes, behavioral intentions, trust, and healthy behaviors. Visual aids were found to be particularly beneficial for vulnerable and less skilled individuals. Conclusion: Well-designed visual aids tend to be highly effective tools for improving informed decision making among diverse decision makers. We identify five categories of practical, evidence-based guidelines for heuristic evaluation and design of effective visual aids.

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Metadata

Authors
Garcia-Retamero, R., & Cokely, E. T.
Affiliations
  • University of Granada, Granada, Spain
  • University of Oklahoma, Norman
Venue
Human Factors: The Journal of the Human Factors and Ergonomics Society
Published
2017-02-13
Volume
59
Issue
4
Pages
582-627
ISSN
  • 0018-7208
  • 1547-8181
Cited by
298
References
5
Language
en
Funders
  • National Science Foundation (SES-1253263)
  • Max Planck Society
  • Foundation for Informed Medical Decision Making
  • Ministerio de Educación y Ciencia ((PSI2008-02019))
  • Ministerio de Economía y Competitividad ((PSI2011-22954), (PSI2014-51842-R))

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Garcia-Retamero, R., & Cokely, E. T. (2017). Designing Visual Aids That Promote Risk Literacy: A Systematic Review of Health Research and Evidence-Based Design Heuristics. Human Factors: The Journal of the Human Factors and Ergonomics Society. https://doi.org/10.1177/0018720817690634