The DOI matches its Crossref record; 23 of the 23 references it cites were found in a registry or an index.
Dissociation of Performance and Subjective Measures of Workload
Abstract
A theory is presented to identify sources that produce dissociations between performance and subjective measures of workload. The theory states that performance is determined by (1) amount of resources invested, (2) resource efficiency, and (3) degree of competition for common resources in a multidimensional space described in the multiple-resources model. Subjective perception of workload, multidimensional in nature, increases with greater amounts of resource investment and with greater demands on working memory. Performance and subjective workload measures dissociate when greater resources are invested to improve performance of a resource-limited task; when demands on working memory are increased by time-sharing between concurrent tasks or between display elements; and when performance is sensitive to resource competition and subjective measures are more sensitive to total investment. These dissociation findings and their implications are discussed and directions for future research are suggested.
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Cites
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Judgment under uncertainty: List of contributors
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Kahneman, D. J., Slovic, P., & Tversky, A. (1982) · Cited by 4,670
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Self-citationCONTEXTUAL EFFECTS: A RANGE–FREQUENCY ANALYSIS
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Cited by
Humans and automation: Use, misuse, disuse, abuse
Parasuraman, R., & Riley, V. (1997) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1518/001872097778543886 · Cited by 4,554
Current practice in measuring usability: Challenges to usability studies and research
Hornbæk, K. (2006) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2005.06.002 · Cited by 1,123
Instructional control of cognitive load in the training of complex cognitive tasks
Paas, F. G. W. C., & Van Merriënboer, J. J. G. (1994) · Educational Psychology Review · doi:10.1007/bf02213420 · Cited by 968
State of science: mental workload in ergonomics
Young, M. S., Brookhuis, K. A., Wickens, C. D., & Hancock, P. A. (2015) · Ergonomics · doi:10.1080/00140139.2014.956151 · Cited by 948
Self-citation(2007) · Cited by 339
Metadata
- Authors
- Yeh, Y.-Y., & Wickens, C. D.
- Venue
- Human Factors: The Journal of the Human Factors and Ergonomics Society
- Publisher
- SAGE Publications
- Published
- 1988-02
- Volume
- 30
- Issue
- 1
- Pages
- 111-120
- ISSN
- 0018-7208 (ISSN-L)
- 1547-8181
- OpenAlex
- W2025791332
- Cited by
- 351
- References
- 23
- FWCI
- 11.42
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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