The DOI matches its Crossref record; 154 of the 158 references it cites were found in a registry or an index.
Emotions and Leadership: The Role of Emotional Intelligence
Abstract
This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.
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In the citing paper
“The point (which, as you note, we already agree upon) is that emotions play an important role in leadership.”
From Does leadership need emotional intelligence? (2009) · cites this paper as George, 2000
In the citing paper
“Moreover, it is now widely accepted that leadership is an emotion-laden process, and a leader who can manage his/her own emotions and have empathy for others will be more effective in the workplace.”
From Does leadership need emotional intelligence? (2009) · cites this paper as George, 2000
Citations
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Cited by
Sorted by citations
Authentic leadership development: Getting to the root of positive forms of leadership
Avolio, B. J., & Gardner, W. L. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.001 · Cited by 5,478
CHRISTIAN, M. S., GARZA, A. S., & SLAUGHTER, J. E. (2011) · Personnel Psychology · doi:10.1111/j.1744-6570.2010.01203.x · Cited by 2,903
Salanova, M., Agut, S., & Peiró, J. M. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.6.1217 · Cited by 2,276
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004) · The Leadership Quarterly · doi:10.1016/j.leaqua.2004.09.003 · Cited by 2,252
Can you see the real me? A self-based model of authentic leader and follower development
Gardner, W. L., Avolio, B. J., Luthans, F., May, D. R., & Walumbwa, F. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.003 · Cited by 2,232
Metadata
- Authors
- George, J. M.
- Affiliations
- Rice University (US)
- Corresponding author
- George, Jennifer M.
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 2000-08
- Volume
- 53
- Issue
- 8
- Pages
- 1027-1055
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2099320320
- Cited by
- 2,027
- References
- 158
- Citations by year
- 2026: 48 · 2025: 66 · 2024: 78 · 2023: 114 · 2022: 98 · 2021: 119 · 2020: 120 · 2019: 107 · 2018: 90 · 2017: 100 · 2016: 104 · 2015: 127 · 2014: 119 · 2013: 89 · 2012: 113
- FWCI
- 23.13
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Relations (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Psychology › Developmental and Educational Psychology › Ego Development and Educational Practices
- Keywords
- emotional intelligence, leadership, emotions, mood, emotional management, emotional decision-making, leadership effectiveness, organizational identity, trust, organizational change, collective goals
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