Cited by 2,027Emotional Intelligence and PerformanceLeadership and Management in OrganizationsEgo Development and Educational Practices

The DOI matches its Crossref record; 154 of the 158 references it cites were found in a registry or an index.

Emotions and Leadership: The Role of Emotional Intelligence

George, Jennifer M.·2000·Human Relations

DOI 10.1177/0018726700538001

Open this paper in CoChat — free account

Abstract

This paper suggests that feelings (moods and emotions) play a central role in the leadership process. More specifically, it is proposed that emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations. Four major aspects of emotional intelligence, the appraisal and expression of emotion, the use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions, are described. Then, I propose how emotional intelligence contributes to effective leadership by focusing on five essential elements of leader effectiveness: development of collective goals and objectives; instilling in others an appreciation of the importance of work activities; generating and maintaining enthusiasm, confidence, optimism, cooperation, and trust; encouraging flexibility in decision making and change; and establishing and maintaining a meaningful identity for an organization.

Integrity signals

Registry

Crossref · 10.1177/0018726700538001

Cites

154 of 154 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Harvard business review
(1994) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(94)92216-0 · Cited by 46,726
Handbook of Industrial and Organizational Psychology.
Hammer, T. H., Anderson, J. F., Gurdon, M. A., Jick, T. D., Petit, A., Stern, R. N., Schwartz, H., Vardi, Y., & Dunnette, M. D. (1977) · Administrative Science Quarterly · doi:10.2307/2391755 · Cited by 11,947
Research in Organizational Behavior.
Grimes, A. J., Cummings, L. L., & Staw, B. M. (1986) · Administrative Science Quarterly · doi:10.2307/2392975 · Cited by 11,303
Journal of personality and social psychology
Armstrong, J. (1988) · International Journal of Forecasting · doi:10.1016/0169-2070(88)90126-4 · Cited by 10,544
Untitled work
(1973) · DigitalGeorgetown (Georgetown University Library) · Cited by 10,144
The Managed Heart: Commercialization of Human Feeling
Tropman, J. E., & Hochschild, A. R. (1984) · Journal of Policy Analysis and Management · doi:10.2307/3324333 · Cited by 8,750
Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective
Graen, G. B., & Uhl-Bien, M. (1995) · The Leadership Quarterly · doi:10.1016/1048-9843(95)90036-5 · Cited by 7,299
The Nature of Managerial Work
Partridge, B. E., & Mintzberg, H. (1974) · Operational Research Quarterly (1970-1977) · doi:10.2307/3007945 · Cited by 6,242
Handbook of industrial and organizational psychology
(1993) · Choice Reviews Online · doi:10.5860/choice.30-5278 · Cited by 5,483
Leadership in Organizations
YUKL, G. A. (1981) · Cited by 5,266

Show all 158 references

Research works printed but not linked: 30

Damasio, A.R., 1994, Descartes' error
10.1037/0022-3514.57.2.332 · DOI
Fiedler, K., 1991, Emotion and social judgments, 83
Fiedler, R.E., 1994, Key reviews in managerial psychology, 97
10.1037/0022-0663.75.2.196 · DOI · Paper page
Forgas, J.P., 1992, Advances in experimental and social psychology, 227
10.1037/0022-3514.53.1.53 · DOI
10.1037/0022-3514.59.4.809 · DOI
10.1037/0003-066X.43.5.349 · DOI
10.5465/amr.1998.192958 · DOI · Paper page
George, J.M., 1996, Research in organizational behavior, 75
Goleman, D., 1995, Emotional intelligence
Isen, A.M., 1984, Handbook of social cognition, 179
Isen, A.M., 1991, Research in organizational behavior, 1
10.1037/0022-3514.36.1.1 · DOI
10.5465/amr.1998.926625 · DOI · Paper page
Kanter, R.M., 1983, The change masters
10.1037/0022-3514.61.5.789 · DOI
10.1037/0022-3514.58.5.864 · DOI
Lindholm, C., 1990, Charisma
Mayer, J.D., 1997, Multifactor Emotional Intelligence Scale
10.1037/0022-3514.60.1.100 · DOI
Meindl, J.R., 1990, Research in organizational behavior, 159
Meindl, J.R., 1993, Social psychology in organizations, 89
10.5465/amr.1987.4306444 · DOI
10.1037/0022-3514.57.3.539 · DOI
Schwarz, N., 1991, Emotion and social judgements, 55
10.1037/0021-843X.88.3.248 · DOI
10.1037/0022-006X.54.4.416 · DOI
Van Maanen, J., 1989, Research in Organizational Behavior, 43

Sorted by citations

Authentic leadership development: Getting to the root of positive forms of leadership
Avolio, B. J., & Gardner, W. L. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.001 · Cited by 5,478
WORK ENGAGEMENT: A QUANTITATIVE REVIEW AND TEST OF ITS RELATIONS WITH TASK AND CONTEXTUAL PERFORMANCE
CHRISTIAN, M. S., GARZA, A. S., & SLAUGHTER, J. E. (2011) · Personnel Psychology · doi:10.1111/j.1744-6570.2010.01203.x · Cited by 2,903
Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.
Salanova, M., Agut, S., & Peiró, J. M. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.6.1217 · Cited by 2,276
Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004) · The Leadership Quarterly · doi:10.1016/j.leaqua.2004.09.003 · Cited by 2,252
Can you see the real me? A self-based model of authentic leader and follower development
Gardner, W. L., Avolio, B. J., Luthans, F., May, D. R., & Walumbwa, F. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.003 · Cited by 2,232
Servant Leadership: A Review and Synthesis
van Dierendonck, D. (2011) · Journal of Management · doi:10.1177/0149206310380462 · Cited by 2,218
Organizational Behavior: Affect in the Workplace
Brief, A. P., & Weiss, H. M. (2002) · Annual Review of Psychology · doi:10.1146/annurev.psych.53.100901.135156 · Cited by 1,797
Leadership: Theory and practice.
Haslam, S. A., Reicher, S. D., & Platow, M. J. (2014) · American Psychological Association eBooks · doi:10.1037/14342-003 · Cited by 1,498
The Construct and Criterion Validity of Emotional Intelligence and Its Potential Utility for Management Studies.
Law, K. S., Wong, C., & Song, L. J. (2004) · Journal of Applied Psychology · doi:10.1037/0021-9010.89.3.483 · Cited by 1,518
Authentic leadership and eudaemonic well-being: Understanding leader–follower outcomes
Ilies, R., Morgeson, F. P., & Nahrgang, J. D. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.002 · Cited by 1,268
Why Does Affect Matter in Organizations?
Barsade, S. G., & Gibson, D. E. (2007) · Academy of Management Perspectives · doi:10.5465/amp.2007.24286163 · Cited by 1,323
The Contagious Leader: Impact of the Leader's Mood on the Mood of Group Members, Group Affective Tone, and Group Processes.
Sy, T., Côté, S., & Saavedra, R. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.2.295 · Cited by 1,121
Contemplating Mindfulness at Work: An Integrative Review
Good, D. J., Lyddy, C. J., Glomb, T. M., Bono, J. E., Brown, K. W., Duffy, M. K., Baer, R. A., Brewer, J. A., & Lazar, S. W. (2016) · Journal of Management · doi:10.1177/0149206315617003 · Cited by 1,043
7 Emotion in Organizations: A Review and Theoretical Integration
Elfenbein, H. A. (2007) · Academy of Management Annals · doi:10.5465/078559812 · Cited by 1,035
Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net
Van Rooy, D. L., & Viswesvaran, C. (2004) · Journal of Vocational Behavior · doi:10.1016/s0001-8791(03)00076-9 · Cited by 1,007
The Servant Leadership Survey: Development and Validation of a Multidimensional Measure
van Dierendonck, D., & Nuijten, I. (2011) · Journal of Business and Psychology · doi:10.1007/s10869-010-9194-1 · Cited by 1,096
“(7) Interpersonal acceptance: the ability to understand and experience the feelings of others, understand where people come from (George 2000), and the ability to let go of perceived wrongdoings and not carry a grudge into other situations (McCullough et al. 2000).”
Background
The relationship between emotional intelligence and work attitudes, behavior and outcomes: An examination among senior managers
Carmeli, A. (2003) · Journal of Managerial Psychology · doi:10.1108/02683940310511881 · Cited by 899
Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective
Forgas, J. P., & George, J. M. (2001) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.2001.2971 · Cited by 898
Self-citation
Relation of employee and manager emotional intelligence to job satisfaction and performance
Sy, T., Tram, S., & O’Hara, L. A. (2006) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2005.10.003 · Cited by 805
Emotional intelligence in the workplace: a critical review
Zeidner, M., Matthews, G., & Roberts, R. D. (2004) · Applied Psychology · doi:10.1111/j.1464-0597.2004.00176.x · Cited by 740
Exploring the Relationships between Organizational Virtuousness and Performance
Cameron, K. S., Bright, D., & Caza, A. (2004) · American Behavioral Scientist · doi:10.1177/0002764203260209 · Cited by 768
A SOCIAL IDENTITY MODEL OF LEADERSHIP EFFECTIVENESS IN ORGANIZATIONS
van Knippenberg, D., & Hogg, M. A. (2003) · Research in Organizational Behavior · doi:10.1016/s0191-3085(03)25006-1 · Cited by 733
Awakening employee creativity: The role of leader emotional intelligence
Zhou, J., & George, J. M. (2003) · The Leadership Quarterly · doi:10.1016/s1048-9843(03)00051-1 · Cited by 665
Self-citation
Examining the relationship between leadership and emotional intelligence in senior level managers
Gardner, L., & Stough, C. K. K. (2002) · Leadership & Organization Development Journal · doi:10.1108/01437730210419198 · Cited by 690
Emotion in the workplace: The new challenge for managers
Ashkanasy, N. M., & Daus, C. S. (2002) · Academy of Management Perspectives · doi:10.5465/ame.2002.6640191 · Cited by 648
Emotional Intelligence and Transformational and Transactional Leadership: A Meta-Analysis
Harms, P. D., & Credé, M. (2010) · Journal of Leadership & Organizational Studies · doi:10.1177/1548051809350894 · Cited by 657
Diversity and Emotion: The New Frontiers in Organizational Behavior Research
Ashkanasy, N. M., Härtel, C. E. J., & Daus, C. S. (2002) · Journal of Management · doi:10.1177/014920630202800304 · Cited by 577
Leading from within: the effects of emotion recognition and personality on transformational leadership behavior
Rubin, R. S., Munz, D. C., & Bommer, W. H. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.18803926 · Cited by 576
Emotion and attribution of intentionality in leader–member relationships
Dasborough, M. T., & Ashkanasy, N. M. (2002) · The Leadership Quarterly · doi:10.1016/s1048-9843(02)00147-9 · Cited by 571
Leader Political Skill and Team Performance
Ahearn, K. K., Ferris, G. R., Hochwarter, W. A., Douglas, C., & Ammeter, A. P. (2003) · Journal of Management · doi:10.1016/j.jm.2003.01.004 · Cited by 559
Bringing humility to leadership: Antecedents and consequences of leader humility
Morris, J. A., Brotheridge, C. M., & Urbanski, J. C. (2005) · Human Relations · doi:10.1177/0018726705059929 · Cited by 407
Does leadership need emotional intelligence?
Antonakis, J., Ashkanasy, N. M., & Dasborough, M. T. (2009) · The Leadership Quarterly · doi:10.1016/j.leaqua.2009.01.006 · Cited by 515
On Being Positive: Concerns and Counterpoints
Fineman, S. (2006) · Academy of Management Review · doi:10.5465/amr.2006.20208680 · Cited by 527
Must "Service With a Smile" Be Stressful? The Moderating Role of Personal Control for American and French Employees.
Grandey, A. A., Fisk, G. M., & Steiner, D. D. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.5.893 · Cited by 526
Service with A Smile and Encounter Satisfaction: Emotional Contagion and Appraisal Mechanisms
Barger, P. B., & Grandey, A. A. (2006) · Academy of Management Journal · doi:10.5465/amj.2006.23478695 · Cited by 503
Emotions in the Workplace
Ashkanasy, N. M., & Dorris, A. (2017) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-032516-113231 · Cited by 546
The Authentic Leadership Inventory (ALI): Development and empirical tests
Neider, L. L., & Schriesheim, C. A. (2011) · The Leadership Quarterly · doi:10.1016/j.leaqua.2011.09.008 · Cited by 486
Leadership, affect and emotions: A state of the science review
Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.10.005 · Cited by 471
Managers Doing Leadership: The Extra-Ordinarization of the Mundane
Alvesson, M. G., & Sveningsson, S. (2003) · Human Relations · doi:10.1177/00187267035612001 · Cited by 471
Emotional intelligence, leadership effectiveness, and team outcomes
Melita Prati, L., Douglas, C., Ferris, G. R., Ammeter, A. P., & Buckley, M. R. (2003) · The International Journal of Organizational Analysis · doi:10.1108/eb028961 · Cited by 462
Can emotional intelligence be trained? A meta-analytical investigation
Mattingly, V. P., & Kraiger, K. (2018) · Human Resource Management Review · doi:10.1016/j.hrmr.2018.03.002 · Cited by 516
Emotional Intelligence as a Moderator of Emotional and Behavioral Reactions to Job Insecurity
Jordan, P. J., Ashkanasy, N. M., & Härtel, C. E. J. (2002) · Academy of Management Review · doi:10.2307/4134384 · Cited by 476
Leadership for Sustainability: An Evolution of Leadership Ability
Metcalf, L., & Benn, S. (2012) · Journal of Business Ethics · doi:10.1007/s10551-012-1278-6 · Cited by 547
How leaders influence the impact of affective events on team climate and performance in R&D teams
Pirola-Merlo, A., Härtel, C., Mann, L., & Hirst, G. (2002) · The Leadership Quarterly · doi:10.1016/s1048-9843(02)00144-3 · Cited by 451
“You wouldn’t like me when I’m sleepy”: Leaders’ sleep, daily abusive supervision, and work unit engagement
Barnes, C. M., Lucianetti, L., Bhave, D. P., & Christian, M. S. (2015) · Academy of Management Journal · doi:10.5465/amj.2013.1063 · Cited by 441
The case for the ability‐based model of emotional intelligence in organizational behavior
Daus, C. S., & Ashkanasy, N. M. (2005) · Journal of Organizational Behavior · doi:10.1002/job.321 · Cited by 441
EMOTIONS IN ORGANIZATIONS: A MULTI-LEVEL PERSPECTIVE
Ashkanasy, N. M. (2004) · Research in multi-level issues · doi:10.1016/s1475-9144(03)02002-2 · Cited by 462
Emotion cycles: On the social influence of emotion in organizations
Hareli, S., & Rafaeli, A. (2008) · Research in Organizational Behavior · doi:10.1016/j.riob.2008.04.007 · Cited by 443
Emotional intelligence and leadership effectiveness
Kerr, R., Garvin, J., Heaton, N., & Boyle, E. (2006) · Leadership & Organization Development Journal · doi:10.1108/01437730610666028 · Cited by 421
When Competence Is Irrelevant: The Role of Interpersonal Affect in Task-Related Ties
Casciaro, T., & Lobo, M. S. (2008) · Administrative Science Quarterly · doi:10.2189/asqu.53.4.655 · Cited by 432
Emotional labor and leadership: A threat to authenticity?
Gardner, W. L., Fischer, D., & Hunt, J. G. (2009) · The Leadership Quarterly · doi:10.1016/j.leaqua.2009.03.011 · Cited by 427
Leading with emotional labor
Humphrey, R., Pollack, J., & Hawver, T. H. (2008) · Journal of Managerial Psychology · doi:10.1108/02683940810850790 · Cited by 398
Emergent leaders as managers of group emotion
Pescosolido, A. T. (2002) · The Leadership Quarterly · doi:10.1016/s1048-9843(02)00145-5 · Cited by 423
Cognitive asymmetry in employee emotional reactions to leadership behaviors
Dasborough, M. T. (2006) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.12.004 · Cited by 415
Emotional intelligence or artificial intelligence– an employee perspective
Prentice, C., Dominique‐Ferreira, S., & Wang, X. (2019) · Journal of Hospitality Marketing & Management · doi:10.1080/19368623.2019.1647124 · Cited by 395
Current Emotion Research in Organizational Behavior
Ashkanasy, N. M., & Humphrey, R. H. (2011) · Emotion Review · doi:10.1177/1754073910391684 · Cited by 440
Leadership and followership identity processes: A multilevel review
Epitropaki, O., Kark, R., Mainemelis, C., & Lord, R. G. (2016) · The Leadership Quarterly · doi:10.1016/j.leaqua.2016.10.003 · Cited by 438
The Emotional Intelligence of Transformational Leaders: A Field Study of Elected Officials
Barbuto, J. E., & Burbach, M. E. (2006) · The Journal of Social Psychology · doi:10.3200/socp.146.1.51-64 · Cited by 377
Searing Sentiment Or Cold Calculation? The Effects Of Leader Emotional Displays On Team Performance Depend On Follower Epistemic Motivation
Van Kleef, G. A., Homan, A. C., Beersma, B., Van Knippenberg, D., Van Knippenberg, B., & Damen, F. (2009) · Academy of Management Journal · doi:10.5465/amj.2009.41331253 · Cited by 360
Empathy and the emergence of task and relations leaders
Kellett, J. B., Humphrey, R. H., & Sleeth, R. G. (2006) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.12.003 · Cited by 337
Is passion contagious? The transference of entrepreneurial passion to employees
Cardon, M. S. (2008) · Human Resource Management Review · doi:10.1016/j.hrmr.2008.04.001 · Cited by 331
Exploring Stress Resilience in Trainee Social Workers: The Role of Emotional and Social Competencies
Kinman, G., & Grant, L. (2010) · The British Journal of Social Work · doi:10.1093/bjsw/bcq088 · Cited by 313
Emotional intelligence and nursing: An integrative literature review
Smith, K. B., Profetto‐McGrath, J., & Cummings, G. G. (2009) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2009.05.024 · Cited by 332
The Relationship Among Emotional Intelligence, Task Performance, and Organizational Citizenship Behaviors
Carmeli, A., & Josman, Z. E. (2006) · Human Performance · doi:10.1207/s15327043hup1904_5 · Cited by 303
The many faces of emotional contagion
Elfenbein, H. A. (2014) · Organizational Psychology Review · doi:10.1177/2041386614542889 · Cited by 312
Emotional intelligence and its relationship to transformational leadership and key project manager competences
Clarke, N. (2010) · Project Management Journal · doi:10.1002/pmj.20162 · Cited by 287
Empathy and complex task performance: Two routes to leadership
Kellett, J. B., Humphrey, R. H., & Sleeth, R. G. (2002) · The Leadership Quarterly · doi:10.1016/s1048-9843(02)00142-x · Cited by 287
Emotional intelligence and leadership emergence in small groups
Côté, S., Lopes, P. N., Salovey, P., & Miners, C. T. H. (2010) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.03.012 · Cited by 286
Values, emotions, and authenticity: Will the real leader please stand up?
Michie, S., & Gooty, J. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.03.006 · Cited by 285
Emotional intelligence competencies in the team and team leader
Koman, E. S., & Wolff, S. B. (2008) · Journal of Management Development · doi:10.1108/02621710810840767 · Cited by 284
Shared Authentic Leadership and New Venture Performance
Hmieleski, K. M., Cole, M. S., & Baron, R. A. (2011) · Journal of Management · doi:10.1177/0149206311415419 · Cited by 283
The effects of emotional intelligence on job performance and life satisfaction for the research and development scientists in China
Law, K. S., Wong, C., Huang, G., & Li, X. (2007) · Asia Pacific Journal of Management · doi:10.1007/s10490-007-9062-3 · Cited by 281
A Review of Multilevel Regulatory Focus in Organizations
Johnson, P. D., Smith, M. B., Wallace, J. C., Hill, A., & Baron, R. A. (2015) · Journal of Management · doi:10.1177/0149206315575552 · Cited by 257
Leadership and Neuroscience: Can We Revolutionize the Way That Inspirational Leaders Are Identified and Developed?
Waldman, D. A., Balthazard, P. A., & Peterson, S. J. (2011) · Academy of Management Perspectives · doi:10.5465/amp.2011.59198450 · Cited by 238
On the relationship between emotional intelligence and entrepreneurial attitudes and intentions
Zampetakis, L. A., Kafetsios, K. G., Bouranta, N., Dewett, T. C., & Moustakis, V. S. (2009) · International Journal of Entrepreneurial Behaviour & Research · doi:10.1108/13552550910995452 · Cited by 254
A Motivational Theory of Charismatic Leadership: Envisioning, Empathy, and Empowerment
Choi, J. (2006) · Journal of Leadership & Organizational Studies · doi:10.1177/10717919070130010501 · Cited by 226
Educational Leaders and Emotions
Berkovich, I., & Eyal, O. (2014) · Review of Educational Research · doi:10.3102/0034654314550046 · Cited by 248
Change Leadership: The Role of Emotional Intelligence
Mohammed, I. (2018) · SAGE Open · doi:10.1177/2158244018800910 · Cited by 225
Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis
Akgün, A. E., Keski̇n, H., & Byrne, J. (2009) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2009.06.008 · Cited by 229
Leader Self‐Reported Emotional Intelligence and Perceived Employee Creativity: An Exploratory Study
Rego, A., Sousa, F., Pina e Cunha, M., Correia, A., & Saur‐Amaral, I. (2007) · Creativity and Innovation Management · doi:10.1111/j.1467-8691.2007.00435.x · Cited by 218
Learning from errors: The role of context, emotion, and personality
Zhao, B. (2010) · Journal of Organizational Behavior · doi:10.1002/job.696 · Cited by 228
Emotional intelligence in medical education: a critical review
Cherry, M. G., Fletcher, I. J., O’Sullivan, H., & Dornan, T. (2014) · Medical Education · doi:10.1111/medu.12406 · Cited by 237
Social Effectiveness in Organizations: Construct Validity and Research Directions
Ferris, G. R., Perrewé, P. L., & Douglas, C. (2002) · Journal of Leadership & Organizational Studies · doi:10.1177/107179190200900104 · Cited by 212
A model of injustice, abusive supervision, and negative affect
Hoobler, J. M., & Hu, J. J. (2012) · The Leadership Quarterly · doi:10.1016/j.leaqua.2012.11.005 · Cited by 211
Emotionality and leadership: Taking stock of the past decade of research
Rajah, R., Song, Z., & Arvey, R. D. (2011) · The Leadership Quarterly · doi:10.1016/j.leaqua.2011.09.006 · Cited by 225
Transformational leadership as a mediator between emotional intelligence and team outcomes
Hur, Y., van den Berg, P. T., & Wilderom, C. P. M. (2011) · The Leadership Quarterly · doi:10.1016/j.leaqua.2011.05.002 · Cited by 209
The Role of Self-Reflection, Emotional Management of Feedback, and Self-Regulation Processes in Self-Directed Leadership Development
Nesbit, P. (2012) · Human Resource Development Review · doi:10.1177/1534484312439196 · Cited by 243
Leader emotional intelligence and subordinate job satisfaction: A meta-analysis of main, mediator, and moderator effects
Miao, C., Humphrey, R. H., & Qian, S. (2016) · Personality and Individual Differences · doi:10.1016/j.paid.2016.06.056 · Cited by 207
Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions
Sanchez‐Burks, J., & Huy, Q. N. (2008) · Organization Science · doi:10.1287/orsc.1070.0347 · Cited by 206
Enhancing wellbeing in social work students: Building resilience in the next generation
Grant, L., & Kinman, G. (2012) · Social Work Education · doi:10.1080/02615479.2011.590931 · Cited by 205
Developing compassionate leadership in health care: an integrative review
de Zulueta, P. (2015) · Journal of Healthcare Leadership · doi:10.2147/jhl.s93724 · Cited by 203
A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior
Miao, C., Humphrey, R. H., & Qian, S. (2018) · Journal of World Business · doi:10.1016/j.jwb.2018.01.003 · Cited by 201
Emotions in Organizations
Fisher, C. D. (2019) · Oxford University Press eBooks · doi:10.1093/acrefore/9780190224851.013.160 · Cited by 206
The role of leader emotion management in leader–member exchange and follower outcomes
Little, L. M., Gooty, J., & Williams, M. (2015) · The Leadership Quarterly · doi:10.1016/j.leaqua.2015.08.007 · Cited by 224
Elaborating the construct of transformational leadership: The role of affect
Brown, D. J., & Keeping, L. M. (2005) · The Leadership Quarterly · doi:10.1016/j.leaqua.2005.01.003 · Cited by 197
Explaining Employee Engagement with Strategic Change Implementation: A Meaning-Making Approach
Sonenshein, S. B., & Dholakia, U. M. (2011) · Organization Science · doi:10.1287/orsc.1110.0651 · Cited by 205
Main and interactive effects of weekly transformational and laissez‐faire leadership on followers’ trust in the leader and leader effectiveness
Breevaart, K., & Zacher, H. (2019) · Journal of Occupational and Organizational Psychology · doi:10.1111/joop.12253 · Cited by 230
Elevation at work: The effects of leaders’ moral excellence
Vianello, M., Galliani, E. M., & Haidt, J. (2010) · The Journal of Positive Psychology · doi:10.1080/17439760.2010.516764 · Cited by 203
The Process Model of Group-Based Emotion
Goldenberg, A., Halperin, E., van Zomeren, M., & Gross, J. J. (2015) · Personality and Social Psychology Review · doi:10.1177/1088868315581263 · Cited by 211
How leader displays of happiness and sadness influence follower performance: Emotional contagion and creative versus analytical performance
Visser, V. A., van Knippenberg, D., van Kleef, G. A., & Wisse, B. (2013) · The Leadership Quarterly · doi:10.1016/j.leaqua.2012.09.003 · Cited by 184

Authors: George, J. M.
Affiliations: Rice University (US)
Corresponding author: George, Jennifer M.
Venue: Human Relations
Publisher: SAGE Publications
Published: 2000-08
Volume: 53
Issue: 8
Pages: 1027-1055
ISSN: 0018-7267 (ISSN-L)
1741-282X
DOI: 10.1177/0018726700538001
OpenAlex: W2099320320
Cited by: 2,027
References: 158
Citations by year: 2026: 48 · 2025: 66 · 2024: 78 · 2023: 114 · 2022: 98 · 2021: 119 · 2020: 120 · 2019: 107 · 2018: 90 · 2017: 100 · 2016: 104 · 2015: 127 · 2014: 119 · 2013: 89 · 2012: 113
FWCI: 23.13
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Human Relations (publishedVersion)
Topics: Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Social Sciences › Psychology › Developmental and Educational Psychology › Ego Development and Educational Practices
Keywords: emotional intelligence, leadership, emotions, mood, emotional management, emotional decision-making, leadership effectiveness, organizational identity, trust, organizational change, collective goals

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Emotions and Leadership: The Role of Emotional Intelligence

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks