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Cited by 493

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

The Effectiveness of Self-Managing Teams: A Quasi-Experiment

Cohen, Susan G., Ledford, Gerald E.·1994·Human Relations

Abstract

This study used a quasi-experimental design to assess the effectiveness of self-managing teams in a telecommunications company. These teams performed customer service, technical support, administrative support, and managerial functions in a variety of locations. The balance of evidence indicates that self-managing teams were more effective than comparable traditionally-managed groups that performed the same type of work. The study illustrates the value of a collaborative research project in which researchers and clients jointly define the research questions, study design, and methods.

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Metadata

Authors
Cohen, S. G., & Ledford, G. E.
Venue
Human Relations
Published
1994-01
Volume
47
Issue
1
Pages
13-43
ISSN
  • 0018-7267 (ISSN-L)
  • 1741-282X
OpenAlex
W2150656876
Cited by
493
References
1
FWCI
16.72
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The Effectiveness of Self-Managing Teams: A Quasi-Experiment. https://app.cochat.ai/papers/10.1177/001872679404700102
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Cohen, S. G., & Ledford, G. E. (1994). The Effectiveness of Self-Managing Teams: A Quasi-Experiment. Human Relations. https://doi.org/10.1177/001872679404700102

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.