BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT.
Abstract
We examined the antecedents, consequences, and mediational role of team empowerment using 111 work teams in four organizations. The results indicated that the actions of external leaders, the production/service responsibilities given to teams, team-based human resources policies, and the social structure of teams all worked to enhance employee team empowerment experiences. More empowered teams were also more productive and proactive than less empowered teams and had higher levels of customer service, job satisfaction, and organizational and team commitment.
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Empowering leadership is theorised to build trust through positive exchange behaviours and leader vulnerability/confidence.
“Empowering behaviours such as providing discretion and latitude over decision making constitute positive exchange behaviours. Furthermore, empowering ones followers makes a leader vulnerable and demonstrates confidence; key features of trust (Zhang & Zhou, 2014).”
From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Kirkman & Rosen, (1999)
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- Authors
- Kirkman, B. L., & Rosen, B.
- Affiliations
- University of North Carolina at Greensboro (US)
- University of North Carolina at Chapel Hill (US)
- ORCID
- Kirkman, B. L.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 1999-02-01
- Volume
- 42
- Issue
- 1
- Pages
- 58-74
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W1978374798
- Cited by
- 2,110
- References
- 6
- Citations by year
- 2026: 80 · 2025: 80 · 2024: 129 · 2023: 119 · 2022: 111 · 2021: 127 · 2020: 121 · 2019: 93 · 2018: 105 · 2017: 101 · 2016: 86 · 2015: 85 · 2014: 108 · 2013: 92 · 2012: 91
- FWCI
- 37.01
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Journal (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Organizational Practices
- Keywords
- team empowerment, team productivity, proactive behavior, customer service, job satisfaction, organizational commitment, team commitment, external leadership, self-management
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