The DOI matches its Crossref record; 67 of the 67 references it cites were found in a registry or an index.
The mediating effect of job satisfaction and organizational commitment on self-reported performance: more robust evidence of the PSM—performance relationship
Abstract
Public service motivation (PSM) has been linked to various outcome variables, but as more and more public administration research is devoted to improving performance, the possible link between PSM and performance is increasingly of interest. The current study contributes to this literature by investigating whether this relationship is present in a dataset of Belgian civil servants. The results corroborate the general thesis and demonstrate a mediation effect (to some extent) of job satisfaction and organizational commitment on this relationship. By doing so, the present study partly unveils the mechanisms upon which the PSM—performance relationship is based. Points for practitioners The findings of this study should urge public managers and decision-makers to value the effect of PSM in a public sector environment. First, as individual PSM apparently correlates with performance, this might provide some ideas about how to manage human resources in an effectiveness and efficiency driven public sector. Considering PSM in recruitment, retention and training may engender better individual performance. Next to this, the mediating role of job satisfaction and organizational commitment should enable public managers to find more openings to harness PSM effectively. After all, it embeds PSM better into vested theory and practices, with which practitioners may be more familiar.
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Cites
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Pulling the Levers: Transformational Leadership, Public Service Motivation, and Mission Valence
Wright, B. E., Moynihan, D. P., & Pandey, S. K. (2012) · Public Administration Review · doi:10.1111/j.1540-6210.2011.02496.x · Cited by 633
Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., Desmarais, C., Koumenta, M., Leisink, P., Liu, B., et al. (2013) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mus027 · Cited by 587
Self-citationBorst, R. T., Kruyen, P. M., & Lako, C. J. (2019) · Review of Public Personnel Administration · doi:10.1177/0734371x17729870 · Cited by 245
Servant leadership, trust, and the organizational commitment of public sector employees in China
MIAO, Q., NEWMAN, A., SCHWARZ, G., & XU, L. (2014) · Public Administration · doi:10.1111/padm.12091 · Cited by 225
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Metadata
- Authors
- Vandenabeele, W.
- Venue
- International Review of Administrative Sciences
- Publisher
- SAGE Publications
- Published
- 2009-03
- Volume
- 75
- Issue
- 1
- Pages
- 11-34
- ISSN
- 0020-8523 (ISSN-L)
- 1461-7226
- OpenAlex
- W1983101304
- Cited by
- 386
- References
- 67
- FWCI
- 38.99
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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