The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
An Information Search Cost Perspective for Designing Interfaces for Electronic Commerce
Abstract
This research helps Web developers apply knowledge on information search costs to the design of Web sites that sell consumer products or services. The goal of the research is to predict how subtle changes in the user interface design influence information search costs. With an empirical study, the authors compare 1411 choices subjects made regarding a business to patronize using paper and electronic telephone directories. The choices were contingent on information search costs imposed by the different media. By providing a theoretical basis for predicting differences in information search costs, the authors help designers create more effective Web sites for achieving their marketing objectives.
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Citations
Cites
Payne, J. W., Bettman, J. R., & Johnson, E. J. (1993) · doi:10.1017/cbo9781139173933 · Cited by 3,487
Reading text from computer screens
Mills, C. B., & Weldon, L. J. (1987) · ACM Computing Surveys · doi:10.1145/45075.46162 · Cited by 253
Cited by
Parasuraman (2005) · doi:10.1177/1094670504271156 · Cited by 3,967
Hedonic and utilitarian motivations for online retail shopping behavior
Childers, T. L., Carr, C. L., Peck, J., & Carson, S. (2001) · Journal of Retailing · doi:10.1016/s0022-4359(01)00056-2 · Cited by 3,219
Service quality delivery through web sites: a critical review of extant knowledge
Zeithaml, V. A., Parasuraman, A., & Malhotra, A. (2002) · Journal of the Academy of Marketing Science · doi:10.1177/009207002236911 · Cited by 2,729
Shopping online for freedom, control, and fun.
Wolfinbarger, M., & Gilly, M. C. (2001) · California Management Review · doi:10.2307/41166074 · Cited by 1,150
Multichannel customer management: Understanding the research-shopper phenomenon.
Verhoef, P. C., Neslin, S. A., & Vroomen, B. (2007) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2006.11.002 · Cited by 999
Metadata
- Authors
- Hoque, A. Y., & Lohse, G. L.
- Venue
- Journal of Marketing Research
- Publisher
- SAGE Publications
- Published
- 1999-08
- Volume
- 36
- Issue
- 3
- Pages
- 387-394
- ISSN
- 0022-2437 (ISSN-L)
- 1547-7193
- OpenAlex
- W2057410711
- Cited by
- 326
- References
- 2
- FWCI
- 23.71
- Type
- journal article
- Language
- en
- Open access
- closed
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- Hoque, A. Y., & Lohse, G. L. (1999). An Information Search Cost Perspective for Designing Interfaces for Electronic Commerce. Journal of Marketing Research. https://doi.org/10.1177/002224379903600307
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
