The role of resources in repair practice: Engagement with self, paid and unpaid clothing repair by young consumers
Open accessAbstract
As repair can lead to a reduction in clothing consumption and textile waste, repair is essential toward improving the lifetime sustainability of garments and achieving a circular economy. In the literature, common barriers preventing one from conducting garment repairs have been identified. This research re-conceptualizes common repair barriers as repair resources that comprise the skills, tools, priority, and perceived expense that may motivate one toward self-repair, paid and unpaid repair of clothing. A survey of 523 young Canadian consumers (aged 18–34 years) was conducted, in order to examine the impact selected demographic factors and repair resources have on their propensity to carry out different forms of clothing repair. Independent variables were demographic factors and four repair resources, dependent variables were three repair practices. Hierarchical linear regression analyses showed that women were more likely to engage in self-repair, while no gender differences appeared in paid and unpaid repair. Increasing age leads to increased self and paid repair; whereas unpaid repair was more likely to be utilized by the younger consumers. Three repair resources of skills, tools, and priority toward repair strongly predict self-repair. Paid repair is more likely to be utilized if the cost for professional repair services is not perceived to be prohibitive. Young consumers who utilize unpaid repair, while not having the skills, do have access to repair tools and access to…
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High costs and lack of transparency in repair pricing remain persistent deterrents, especially when repair services are monopolized or poorly regulated.
“McQueen and Dalhammar emphasize that high costs and lack of transparency in repair pricing remain persistent deterrents, especially when repair services are monopolized or poorly regulated [28,29].”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [28]
Actual repair participation is highly dependent on factors such as accessible spare parts, repair tools, consumer confidence, and trust in repair services.
“Nevertheless, actual repair participation is highly dependent on factors such as accessible spare parts, repair tools, consumer confidence, and trust in repair services [28,29].”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [28]
Perceived durability and performance trust are decisive mediators of repair engagement.
“this study supports earlier evidence that perceived durability and performance trust are decisive mediators of repair engagement [13,28].”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [28]
Repairability features are effective only when the broader repair ecosystem-pricing transparency, service availability, and spare-part access-supports their use.
“repairability features are effective only when the broader repair ecosystem-pricing transparency, service availability, and spare-part access-supports their use [28,29]”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [28]
Similar category-specific repair confidence gradients have been documented in European consumer surveys.
“The pattern also aligns with Sandez [23] and McQueen [28], who document similar category-specific repair confidence gradients in European consumer surveys”
From Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints (2026) · cites this paper as [28]
Cited by
Sorted by citations
Cruz, E. F., & Rosado da Cruz, A. M. (2023) · Cleaner and Responsible Consumption · doi:10.1016/j.clrc.2023.100138 · Cited by 42 · see citing works
Designing for Repair and Extended Lifespan: Consumer Expectations and Economic Constraints
Čok, V., Rihtaršič, J., Warell, A., & Tavčar, J. (2026) · Sustainability · doi:10.3390/su18126270 · Cited by 1 · see citing works
- Authors
- McQueen, R. H., Jain, A., McNeill, L. S., & Kozlowski, A.
- Affiliations
- University of Alberta (CA)
- University of Otago (NZ)
- Toronto Metropolitan University (CA)
- Corresponding author
- McQueen, Rachel H
- Venue
- Textile Research Journal
- Publisher
- SAGE Publications
- Published
- 2022-09-13
- Volume
- 93
- Issue
- 3-4
- Pages
- 576-591
- ISSN
- 0040-5175 (ISSN-L)
- 1746-7748
- OpenAlex
- W4296764273
- Cited by
- 49
- References
- 0
- Citations by year
- 2026: 18 · 2025: 16 · 2024: 9 · 2023: 5 · 2022: 1
- FWCI
- 6.19
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Textile Research Journal (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Environmental Sustainability in Business
- Social Sciences › Arts and Humanities › Museology › Fashion and Cultural Textiles
- Social Sciences › Arts and Humanities › Visual Arts and Performing Arts › Cultural and Historical Studies
- Keywords
- garment repair, self-healing, young consumers, gender differences, age differences, repair tools, circular economy, textile waste, sustainable fashion, repair culture
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