The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination
Abstract
A number of research studies have investigated tourist satisfaction with mass tourism destinations, particularly during the peak (summer) season. However, there has been limited investigation of tourist satisfaction with off-season holiday destinations. This article reports the findings of a study to determine destination attributes critical to the over-all satisfaction levels of tourists visiting Mallorca, Spain, during the winter season. Their future holiday intentions also are investigated. Findings are analyzed, and implications and limitations are discussed.
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Citations
Cites
A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Oliver, R. L. (1980) · Journal of Marketing Research · doi:10.1177/002224378001700405 · Cited by 14,494
Reliability and Validity Assessment
Carmines, E., & Zeller, R. (1979) · doi:10.4135/9781412985642 · Cited by 5,884
A national customer satisfaction barometer: the Swedish experience
Fornell, C. (1992) · Journal of Marketing · doi:10.2307/1252129 · Cited by 5,641
The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study
Hallowell, R. (1996) · International Journal of Service Industry Management · doi:10.1108/09564239610129931 · Cited by 1,862
Cited by
Prayag, G., Hosany, S., Muskat, B., & Del Chiappa, G. (2017) · Journal of Travel Research · doi:10.1177/0047287515620567 · Cited by 924
Destination Aesthetics and Aesthetic Distance in Tourism Experience
Kirillova, K., & Lehto, X. (2015) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2014.958608 · Cited by 114
The long and winding roads: Perceived quality of scenic tourism routes
Denstadli, J. M., & Jacobsen, J. K. S. (2011) · Tourism Management · doi:10.1016/j.tourman.2010.06.014 · Cited by 108
The impact of eudaimonic well-being on experience and loyalty: a tourism context
Al-okaily, N. S., Alzboun, N., Alrawadieh, Z., & Slehat, M. (2023) · Journal of Services Marketing · doi:10.1108/jsm-08-2021-0282 · Cited by 59
Setiawan, H., Rini, Bustan, J., Maretha, F., & Africano, F. (2022) · Asean International Journal of Business · doi:10.54099/aijb.v1i2.99 · Cited by 1
Metadata
- Authors
- Kozak, M., & Rimmington, M.
- Venue
- Journal of Travel Research
- Publisher
- SAGE Publications
- Published
- 2000-02
- Volume
- 38
- Issue
- 3
- Pages
- 260-269
- ISSN
- 0047-2875 (ISSN-L)
- 1552-6763
- OpenAlex
- W2158990337
- Cited by
- 1,269
- References
- 4
- FWCI
- 22.36
- Type
- journal article
- Language
- en
- Open access
- closed
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- Kozak, M., & Rimmington, M. (2000). Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination. Journal of Travel Research. https://doi.org/10.1177/004728750003800308
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.