The DOI matches its Crossref record; 27 of the 27 references it cites were found in a registry or an index.
A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers
Abstract
Customer value has become the focus of firm strategies in recent years. This study investigates the relationships between travelers’ perceptions of value, quality, and price and their influence on travelers’ ratings of similar hotels and revisit intentions in two segments, business and leisure travelers. The findings suggest that value plays a pivotal role in travelers’ decision schema, emphasizing the need to shift efforts from managing quality alone to managing customer value. Differences in the value perceptions of business and leisure travelers emphasize the need to develop segment-based strategies for managing price and quality.
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Cited by
How destination image and evaluative factors affect behavioral intentions?
Chen, C.-F., & Tsai, D. (2007) · Tourism Management · doi:10.1016/j.tourman.2006.07.007 · Cited by 2,580
The role of affective factors on perceived cruise vacation value
Duman, T., & Mattila, A. S. (2005) · Tourism Management · doi:10.1016/j.tourman.2003.11.014 · Cited by 652
Motivation and Involvement as Antecedents of the Perceived Value of the Destination Experience
Prebensen, N. K., Woo, E., Chen, J. S., & Uysal, M. (2013) · Journal of Travel Research · doi:10.1177/0047287512461181 · Cited by 532
Liang, L. J., Choi, H. C., & Joppe, M. (2018) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2016.1224750 · Cited by 425
DEVELOPING DESTINATION LOYALTY: THE CASE OF HAINAN ISLAND
Sun, X., Geng-Qing Chi, C., & Xu, H. (2013) · Annals of Tourism Research · doi:10.1016/j.annals.2013.04.006 · Cited by 340
Metadata
- Authors
- Kashyap, R., & Bojanic, D. C.
- Venue
- Journal of Travel Research
- Publisher
- SAGE Publications
- Published
- 2000-08
- Volume
- 39
- Issue
- 1
- Pages
- 45-51
- ISSN
- 0047-2875 (ISSN-L)
- 1552-6763
- OpenAlex
- W2115574517
- Cited by
- 366
- References
- 27
- FWCI
- 5.91
- Type
- journal article
- Language
- en
- Open access
- closed
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- Kashyap, R., & Bojanic, D. C. (2000). A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers. Journal of Travel Research. https://doi.org/10.1177/004728750003900106
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
